🆚 Freshdesk vs. Re:amaze

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

Freshdesk is a cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams.

It supports email, chat, phone, social media, and web form ticketing, offers self-service portals and knowledge bases, automation rules and SLAs, collision detection, canned responses, and AI-based ticket categorization and suggestions.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

Headquarters

San Mateo, California, United States
Tempe, Arizona, United States

Website

Pricing

Free version ✔️Up to two agents
Growth$23/agent/month
Pro$66/agent/month
Enterprise$107/agent/month
Free version ❌
Basic$29/user/month
Pro$49/user/month
Plus$69/user/month

Categories

Customer Support › Rank #7
Customer Support › Rank #11
Live Chats › Rank #29

Popularity

Determined by the number of sites using each technology.

Freshdesk customer support technology is 3 times more popular than Re:amaze.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Freshdesk is more popular than Re:amaze in all countries.
United States
United Kingdom
Germany
Australia
Canada
Netherlands
India
Italy
France
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Freshdesk is more popular than Re:amaze in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Education/Reference
Software/Hardware
Sports
Entertainment
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,307
View more ➝
Name
Rank
#18,723
#19,101
#23,887
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.