🆚 Freshsales vs. Zoho CRM

Compare technologies based on real-world usage data *

📈 Zoho CRM is twice as popular as Freshsales.
🌎 Zoho CRM is more popular in the United States, the United Kingdom, and India.
🌍 Freshsales is more popular in Germany, Indonesia, and Malaysia.

Freshsales

Zoho CRM

Type

Customer relationship management system

About

Freshsales is a cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.

It includes visual pipeline and Kanban views, AI-powered lead scoring and deal insights with Freddy AI, predictive contact scoring, workflow and sequence automation, built-in telephony and two-way email, customizable sales activities and dashboards, territory management, and integrations with over 100 third-party apps.

Zoho CRM is a cloud-based contact management CRM for managing data, sales, marketing, and customer support operations.

Headquarters

San Mateo, California, United States

Chennai, India

Website

freshworks.com/crm/sales/ #1,147

crm.zoho.com

Pricing

Free version ✔️Up to 3 users

Growth$11/user/month

Pro$47/user/month

Enterprise$71/user/month

Free version ❌

Standard$20/user/month

Professional$35/user/month

Enterprise$50/user/month

Ultimate$65/user/month

Popularity

Determined by the number of sites using each technology.

The Zoho CRM system is 2.3 times more popular than Freshsales.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Zoho CRM is more popular in the United States, the United Kingdom, and India, while Freshsales is more popular in Germany, Indonesia, and Malaysia.

United States

United Kingdom

India

Australia

Spain

Germany

Canada

United Arab Emirates

Mexico

Japan

Awards

⭐ 9th most popular in the United Kingdom in the CRM category.
⭐ 9th most popular in Germany in the CRM category.
🔥 14th most popular in Australia in the CRM category.

🥉 Third most popular in the United Arab Emirates in the CRM category.
⭐ 4th most popular in Japan in the CRM category.
⭐ 5th most popular in India in the CRM category.
⭐ 7th most popular in the United Kingdom in the CRM category.
⭐ 7th most popular in Mexico in the CRM category.

Popularity by domain category

Determined by the number of sites in each category.

Zoho CRM is more popular among sites focused on business, marketing and merchandising, and Internet services, while Freshsales is more commonly used on online shopping, sports, and fashion and beauty sites.

Business

Marketing/Merchandising

Internet Services

Online Shopping

Software/Hardware

Education/Reference

Health

Real Estate

Finance/Banking

Travel