🆚 Gorgias vs. TOPdesk
Compare technologies based on real-world usage data *- 📈 Gorgias is much more popular than TOPdesk.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌍 TOPdesk is more popular in Belgium.
Type
Customer support technology
Customer support technology
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
TOPdesk is a Dutch enterprise service management solution with a focus on IT Service Management (ITSM).
Headquarters
San Francisco, California, United States
Delft, Netherlands
Pricing
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Free version ❌Free 30-day trial
Essential$76/agent/month
Engaged$109/agent/month
Excellent$155/agent/month
Categories
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 83 times more popular than TOPdesk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular in the United States, Australia, and the United Kingdom, while TOPdesk is more popular in Belgium.
United States
Australia
United Kingdom
Canada
France
Germany
Netherlands
New Zealand
Denmark
Belgium
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
- ⭐ 6th most popular in Belgium in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while TOPdesk is more commonly used on education and reference sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Alcohol
Internet Services
Real Estate
Top sites
Top-ranked sites that use these technologies.
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Jira Service Management* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.