🆚 Gorgias vs. Userlike
- 📈 Gorgias is much more popular than Userlike.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌍 Userlike is more popular in Germany, Switzerland, and Austria.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer support technology
Live chat software
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Userlike is an AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.
Headquarters
San Francisco, California, United States
Cologne, Germany
Pricing
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Free version ✔️1 seat
Team
(2 seats)$130/month
(2 seats)$130/month
Corporate
(10 seats)$350/month
(10 seats)$350/month
Categories
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 7 times more popular than Userlike.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular in the United States, Australia, and the United Kingdom, while Userlike is more popular in Germany, Switzerland, and Austria.
United States
Germany
Australia
United Kingdom
France
Canada
Netherlands
Switzerland
New Zealand
Denmark
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in Germany in the Live Chats category.
- 🥈 Second most popular in Austria in the Live Chats category.
- ⭐ 4th most popular in Switzerland in the Live Chats category.
- ⬆️ 21st most popular in France in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Userlike is more commonly used on software and hardware, travel, and education and reference sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Software/Hardware
Real Estate
Internet Services
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Help Scout
Chatwoot
Gladly
LiveChat
JivoChat
Intercom🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.