🆚 HubSpot Chat vs. WhatsApp
- 📈 WhatsApp is much more popular than HubSpot Chat.
- 🌎 WhatsApp is more popular in Brazil, India, and Russia.
- 🌍 HubSpot Chat is more popular in Mongolia.
HubSpot Chat
WhatsAppType
About
HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.
It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from 
Messenger, SMS, and other channels.
WhatsApp is a cross-platform instant messaging and Voice over IP (VoIP) service owned by Meta that enables private messaging, media sharing, and internet-based voice and video communication.
It allows users to send text and voice messages, share photos, videos, documents, and locations, and make voice and video calls including group calls. It also supports end-to-end encryption and provides a Business API for large-scale messaging and automation.
Headquarters
Pricing
(1K contacts) $20/seat/month
(3 seats, 2K contacts) $890/month
(5 seats, 10K contacts) $3,600/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 8th most popular in Brazil in the Live Chats category.
- ⭐ 10th most popular in the United Kingdom in the Live Chats category.
- ⭐ 10th most popular in France in the Live Chats category.
- 🔥 11st most popular in the United States in the Live Chats category.
- 🔥 11st most popular in the Netherlands in the Live Chats category.
- 🥇 Most popular in Brazil in the Instant Messaging category.
- 🥇 Most popular in India in the Instant Messaging category.
- 🥇 Most popular in Spain in the Instant Messaging category.
- 🥇 Most popular in Indonesia in the Instant Messaging category.
- 🥇 Most popular in Turkey in the Instant Messaging category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Smartsupp
Zoho SalesIQ
Freshchat
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Telegram
Line
Discord
Threema
Meta company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,604,716 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.