🆚 Kayako vs. Zoho Desk

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Headquarters

Austin, Texas, United States
Chennai, India

Website

Pricing

Free version ❌Free 14-day trial
Essential$468+/agent/year
EnterpriseCustom
Free version ✔️
Express$9/user/month
Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month

Categories

Customer Support › Rank #40
Customer Support › Rank #23
Live Chats › Rank #94

Popularity

Determined by the number of sites using each technology.

Zoho Desk customer support technology is 4 times more popular than Kayako.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Zoho Desk is more popular in the United States, the United Kingdom, and Australia, while Kayako is more popular in Romania.
United States
United Kingdom
Australia
India
France
Canada
Germany
Spain
Italy
Denmark

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zoho Desk is more popular among sites focused on business, software and hardware, and marketing and merchandising, while Kayako is more commonly used on Internet services and fashion and beauty sites.
Business
Software/Hardware
Marketing/Merchandising
Online Shopping
Internet Services
Education/Reference
Fashion/Beauty
Blogs/Wiki
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#9,494
#98,473
View more ➝
Name
Rank
#32,438
#45,071
coachusa.com
#49,302
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.