🆚 Respond.io vs. Trengo

Type

Live chat software
Live chat software

About

Respond.io is an AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

Trengo is an AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with HubSpot, Salesforce, and Microsoft Dynamics.

Headquarters

Hong Kong
Utrecht, Netherlands

Website

Pricing

Free version ❌Free 7-day trial
Start
(5+ users)
$99+/month
Growth
(10+ users)
$199+/month
Advanced
(10+ users)
$349+/month
Free version ❌Free 7-day trial
Boost
(300 conversations/month)
$209+/month
Pro
(1K conversations/month)
$350/month

Categories

Live Chats › Rank #62
Live Chats › Rank #38

Popularity

Determined by the number of sites using each technology.

The Trengo live chat software is 1.9 times more popular than Respond.io.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Trengo is more popular in the Netherlands, the United States, and the United Kingdom, while Respond.io is more popular in Malaysia, Mexico, and the United Arab Emirates.
Netherlands
United States
United Kingdom
Germany
Malaysia
Mexico
United Arab Emirates
Italy
Singapore
Hungary

Awards

Popularity by domain category

Determined by the number of sites in each category.

Trengo is more popular among sites focused on online shopping, marketing and merchandising, and business, while Respond.io is more commonly used on motor vehicles and technical, business forums sites.
Online Shopping
Marketing/Merchandising
Business
Travel
Fashion/Beauty
Education/Reference
Internet Services
Health
Finance/Banking
Motor Vehicles

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#19,273
View more ➝
Name
Rank
#8,975
#39,871
#52,366
#52,739
View more ➝

See also

🗃️ About This Data