🆚 Chatbase vs. Respond.io

📈 Chatbase is much more popular than Respond.io.
🌎 Chatbase is more popular in the United States, Germany, and the United Kingdom.
🌎 Respond.io is more popular in Mexico, Malaysia, and Singapore.

Statistics based on 4M+ analyzed websites. About this data

Chatbase

Respond.io

Type

Live chat software

About

Chatbase is a platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

These agents follow no-code procedures in plain language, may be trained on files, websites, and Notion pages, support over 90 languages, and integrate with Slack, WhatsApp, Zendesk, Salesforce, and Shopify.

Respond.io is an AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

Headquarters

Toronto, Ontario, Canada

Hong Kong

Website

chatbase.co #17,249

respond.io #19,273

Pricing

Free version ✔️ Mini models only, 50 message credits per month

Hobby
(700 message credits) $40/month

Standard
(4K message credits) $150/month

Pro
(15K message credits) $500/month

Free version ❌Free 7-day trial

Start
(5+ users) $99+/month

Growth
(10+ users) $199+/month

Advanced
(10+ users) $349+/month

Popularity

Determined by the number of sites using each technology.

The Chatbase software is 6 times more popular than Respond.io.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Chatbase is more popular in the United States, Germany, and the United Kingdom, while Respond.io is more popular in Mexico, Malaysia, and Singapore.

United States

Germany

United Kingdom

France

Spain

Italy

Australia

Netherlands

Canada

Switzerland

Awards

⭐ 5th most popular in Germany in the Live Chats category.
⭐ 5th most popular in Switzerland in the Live Chats category.
🔥 12nd most popular in Spain in the Live Chats category.
🔥 12nd most popular in Italy in the Live Chats category.
🔥 13rd most popular in France in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

Chatbase is more popular among sites focused on business, marketing and merchandising, and online shopping, while Respond.io is more commonly used on motor vehicles sites.

Business

Marketing/Merchandising

Online Shopping

Travel

Education/Reference

Internet Services

Health

Software/Hardware

Real Estate

Sports

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#1,053

#2,847

#7,760

#14,345

#14,731

Name

Rank

#3,557

#18,618

#19,273

#40,599

#44,680