🆚 Salesforce Marketing Cloud vs. Segment

Compare technologies based on real-world usage data *

Type

Marketing automation platform
Customer data platform

About

Salesforce Marketing Cloud is a cloud-based digital marketing platform designed to help brands orchestrate and automate customer engagement across email, mobile, social, web, advertising, and other channels using unified data and AI.

It provides real-time journey orchestration and personalization, cross-channel campaign automation, customer data unification and segmentation via a central platform, AI-driven optimization and predictive scoring, mobile and SMS messaging, and tools for loyalty and audience activation.

Twilio Segment is a customer data platform that helps companies collect, clean, consolidate, and activate first-party customer data from multiple sources.

It centralizes event and trait data with real-time ingestion, enforces consistent schemas and identity resolution across systems, supports over 300 built-in destinations and sources for analytics, marketing and data warehouses, and enables data transformation and filtering before delivery.

Headquarters

San Francisco, California, United States
San Francisco, California, United States

Website

Pricing

Free version ❌
Marketing Cloud
Starter$25/user/month
Growth Edition$18,000/year
Advanced Edition$39,000/year
Add-ons
Salesforce Personalization$96,000/year
Marketing Intelligence$120,000/year
Loyalty Management$240,000/year
Connections
Free version ✔️1K visitors/month
Team$120+/month
CDPCustom

Categories

Marketing Automation › Rank #5
CDP › Rank #4
CDP › Rank #6
Personalization › Rank #4
Push Notifications › Rank #4

Popularity

Determined by the number of sites using each technology.

The Salesforce Marketing Cloud platform is 1.7 times more popular than Segment.
Total websites

Market share

CDP

Popularity by country

Determined by the number of sites detected from each country.

Salesforce Marketing Cloud is more popular in the United States, the United Kingdom, and Japan, while Segment is more popular in the United Arab Emirates, Colombia, and Russia.
United States
United Kingdom
Japan
Australia
France
Germany
Canada
Spain
Netherlands
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Salesforce Marketing Cloud is more popular among sites focused on business, marketing and merchandising, and online shopping, while Segment is more commonly used on sports, entertainment, and blogs and wiki sites.
Business
Marketing/Merchandising
Online Shopping
Software/Hardware
Finance/Banking
Internet Services
Education/Reference
Health
Fashion/Beauty
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
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Name
Rank
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See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.