⚡ CRM in Finland

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Finland is a Northern European country with a population of around 5.6 million people.

According to our data, customer relationship management systems are used on 2.6% of websites from Finland.

Statistics based on 18K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Finland in 2026, based on market share.

The most popular is HubSpot CRM with an impressive share of 33.3%, followed by Zendesk with 20.4% and ActiveCampaign with 13.2%.

HubSpot CRM 33.3%
Zendesk 20.4%
ActiveCampaign 13.2%
Brevo 10.5%
Salesforce 7.2%
Microsoft Dynamics 365 5.6%
Pipedrive 4.9%
Odoo 2.9%
Freshsales 1.6%
Upsales 0.6%
Bitrix24 0.6%
Agile CRM 0.4%
User.com 0.4%
Zoho CRM 0.4%
Kustomer 0.2%

🚀 Highlights

Here is a list of the top systems that are more popular in Finland than worldwide.
Differences between global and country rankings are shown in parentheses.

1. HubSpot CRM ^(-1)
3. ActiveCampaign ^(-1)
6. Microsoft Dynamics 365 ^(-3)
7. Pipedrive ^(-8)
9. Freshsales ^(-10)
10. Upsales ^(-37)
12. Agile CRM ^(-20)
13. User.com ^(-24)
15. Kustomer ^(-5)
16. CiviCRM ^(-9)

✨ Best CRM Systems

Below is a more detailed list of 17 CRM systems used on sites from Finland, ranked by their market share.

Rank	Name	Market share
1	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	33.3%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	20.4%
3	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	13.2%
4	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	10.5%
5	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	7.2%
6	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	5.6%
7	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	4.9%
8	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	2.9%
9	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	1.6%
10	Upsales Stockholm, Sweden A CRM built specifically for SaaS companies that manages subscriptions, provides AI pipeline recommendations, and Keeps track of ARR changes, and forecasting future revenues. $$$	0.6%
11	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	0.6%
12	Agile CRM Dallas, Texas, United States Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities. Free$14.99+/user/month	0.4%
13	User.com Hem, France A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools. $$$	0.4%
14	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	0.4%
15	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	0.2%
16	CiviCRM San Francisco, California, United States A web-based constituent relationship management system built by and for nonprofit organizations and NGO's. FreeOpen source	0.2%
17	YClients Moscow, Russia A Russian cloud-based scheduling and business management software for beauty, wellness and healthcare businesses. $$$	0.2%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 18,846 websites from Finland.
We currently track the presence of 63 CRM systems across the web.
Of these, 17 were detected on websites from Finland.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.