⚡ CRM in the Netherlands

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers. These systems typically consolidate customer data, track communications like emails and calls, and automate marketing campaigns.

The Netherlands is a Western European country with a population of over 17.8 million people.

According to our data, customer relationship management systems are used on 2.5% of websites from the Netherlands.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in the Netherlands in 2026, based on market share.

The most popular is Zendesk with an impressive share of 31.1%, followed by ActiveCampaign with 23.1% and Zenchef with 14.8%.

🚀 Highlights

Here is a list of the top systems that are more popular in the Netherlands than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best CRM Systems

Below is a more detailed list of the top 25 of the 30 CRM systems used on sites from the Netherlands, ranked by their market share.

RankNameMarket share
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
2
ActiveCampaign
Chicago, Illinois, United States

An email and marketing automation platform that includes a CRM built for small and mid-sized businesses.

$15+/month
3
Zenchef
Paris, France

A restaurant management software platform that lets restaurants handle online reservations, table management, payments, and loyalty from a centralized system.

€109+/month
4
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/month
5
Brevo
Paris, France

A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.

Free$9+/month
6
Salesforce
San Francisco, California, United States

A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

$25+/user/month
7
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP business applications offered by Microsoft.

$65+/user/month
8
Odoo
Grand Rosière, Belgium

An open source, web-based ERP system that includes CRM, eCommerce, accounting, inventory, point of sale, and project management.

FreeOpen source
9
Pipedrive
New York, United States

A web-based CRM that lets you track your sales pipeline, optimize leads, manage deals with AI, and automate your entire sales process.

$24+/seat/month
10
Freshsales
San Mateo, California, United States

A cloud-based CRM solution packed with features and AI-enhanced capabilities.

$11+/user/month
11
Zoho CRM
Chennai, India

A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations.

$20+/user/month
12
Keap
Dallas, Texas, United States

A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses.

$299+/month
13
Kustomer
Short Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

$89+/user/month
14
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
15
GA Connector
Warsaw, Poland

A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others.

$125+/month
16
HighLevel
Dallas, Texas, United States

An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard.

$97+/month
17
Kommo
San Francisco, California, United States

A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals.

$15+/user/month
18
Toast
Boston, Massachusetts, United States

A cloud-based restaurant point-of-sale and customer relationship management system.

Free$69+/month
19
Capsule
Manchester, United Kingdom

A cloud-based CRM platform that offers contact management, task tracking, sales pipeline oversight, opportunity management, and sales analytics.

Free£17+/user/month
20
Vcita
Bellevue, Washington, United States

A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments.

$35+/month
21
Bitrix24
Kaliningrad, Russia

A Russian multi-component collaboration, automation, sales and marketing software platform.

Free$61+/month
22
Agile CRM
Dallas, Texas, United States

Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities.

Free$14.99+/user/month
23
CiviCRM
San Francisco, California, United States

A web-based constituent relationship management system built by and for nonprofit organizations and NGO's.

FreeOpen source
24
User.com
Hem, France

A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools.

$$$
25
NetSuite
Austin, Texas, United States

A cloud-based enterprise resource planning software that includes the SuiteCommerce e-commerce solution.

$20,000+/year

👉 See Also

Data is based on the analysis of 89,609 websites from the Netherlands.
Statistics were last calculated on .
For details, see our methodology and disclaimer.