⚡ CRM in the Netherlands

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers. These systems typically consolidate customer data, track communications like emails and calls, and automate marketing campaigns.

According to our data, customer relationship management systems are used on 2.3% of websites from the Netherlands.

⭐ Most Popular in 2025

The following chart shows the top CRM systems in the Netherlands in 2025, based on market share.

The most popular is ActiveCampaign with a share of 26.8%, followed by Zendesk with 23% and Zenchef with 18.6%.

ActiveCampaign 26.8%
Zendesk 23%
Zenchef 18.6%
HubSpot CRM 11.5%
Brevo 7.1%
Salesforce 6.3%
Microsoft Dynamics 365 3.4%
Odoo 2.2%
Pipedrive 1.5%
Zoho CRM 0.8%
Freshsales 0.8%
Kustomer 0.5%
Gist 0.4%
Keap 0.3%
Capsule 0.2%

🚀 Highlights

Here is a list of the top systems that are more popular in the Netherlands than worldwide.
Differences between global and country rankings are shown in parentheses.

1. ActiveCampaign ^(-2)
3. Zenchef ^(-10)
7. Microsoft Dynamics 365 ^(-1)
8. Odoo ^(-2)
9. Pipedrive ^(-6)
10. Zoho CRM ^(-1)
11. Freshsales ^(-6)
12. Kustomer ^(-4)
13. Gist ^(-14)
15. Capsule ^(-41)

✨ Best CRM Systems

Below is a more detailed list of the top 25 of the 25 CRM systems used on sites from the Netherlands, ranked by their market share.

Rank	Name	Market share
1	ActiveCampaignChicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses.	26.8%
2	ZendeskSan Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.	23%
3	ZenchefParis, France A restaurant management software handling reservations, payments, and loyalty cards.	18.6%
4	HubSpot CRMCambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.	11.5%
5	BrevoParis, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.	7.1%
6	SalesforceSan Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.	6.3%
7	Microsoft Dynamics 365Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft.	3.4%
8	OdooGrand Rosière, Belgium An open source, web-based ERP system that includes CRM, eCommerce, accounting, inventory, point of sale, and project management.	2.2%
9	PipedriveNew York, United States A web-based CRM that lets you track your sales pipeline, optimize leads, manage deals with AI, and automate your entire sales process.	1.5%
10	Zoho CRMChennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations.	0.8%
11	FreshsalesSan Mateo, California, United States A cloud-based CRM solution packed with features and AI-enhanced capabilities.	0.8%
12	KustomerShort Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.	0.5%
13	GistNewark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.	0.4%
14	KeapDallas, Texas, United States A fully integrated business automation solution providing email marketing, CRM, sales automation, appointments, invoicing, and more.	0.3%
15	CapsuleManchester, United Kingdom A cloud-based CRM platform that offers contact management, task tracking, sales pipeline oversight, opportunity management, and sales analytics.	0.2%
16	Bitrix24Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform.	0.2%
17	Agile CRMDallas, Texas, United States Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities.	0.1%
18	KommoSan Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals.	0.1%
19	SalesflareAntwerpen, Belgium A simple yet powerful CRM for small and medium sized businesses selling B2B.	0.1%
20	VcitaBellevue, Washington, United States A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments.	0.06%
21	PegaWaltham, Massachusetts, United States A cloud-based business process management and customer relationship management platform that helps organizations automate business processes and improve customer engagement.	0.06%
22	GA ConnectorWarsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others.	0.06%
23	CiviCRMSan Francisco, California, United States A web-based constituent relationship management system built by and for nonprofit organizations and NGO's.	0.06%
24	Groove.cmBoca Raton, Florida, United States An all-in-one marketing CRM that includes drag-and-drop website, page and funnel builder, email marketing, sales and affiliate tools.	0.06%
25	NetSuiteAustin, Texas, United States A cloud-based enterprise resource planning software that includes the SuiteCommerce e-commerce solution.	0.06%

👉 See Also

🔗 Links
- Customer relationship management
👨‍👩‍👦‍👦 Community
- Reddit

Data is based on the analysis of 74,622 websites from the Netherlands.
Statistics were last calculated on October 29, 2025.
For details, see our methodology and disclaimer.