Zoho Desk
Zoho, Chennai, IndiaZoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.
According to our data, Zoho Desk ranks 23th among the customer support technologies we track.
It has 0.3% of the customer support market share and is present on 0.007% of all websites.
- 🏠 Website
- 👨👩👦👦 Community
💸 Pricing
Zoho Desk is available in both free and paid versions.
📊 Rankings and Market Share
- Customer Support
- Rank: 23
- Market share: 0.3%
🏆 Zoho Desk Awards
- 🔥 13rd most popular in the United Kingdom in the Customer Support category.
- ⬆️ 22nd most popular in the United States in the Customer Support category.
⚡ Sites Powered by Zoho Desk
We have data on 234 websites that use Zoho Desk customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using Zoho Desk is protestosp.com.br.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #27,255 | Brazil | Brazilian Portuguese | |
| 2 | #32,438 | Belgium | Dutch | |
| 3 | #33,245 | United States | English | |
| 4 | #45,071 | Peru | Spanish | |
| 5 | #49,302 | United States | English | |
| 6 | #49,897 | Germany | German | |
| 7 | #50,812 | American English | ||
| 8 | #52,670 | United States | English | |
| 9 | #56,777 | United States | American English | |
| 10 | #67,320 | United States | English | |
| 11 | #75,851 | United Kingdom | British English | |
| 12 | #79,622 | Philippines | American English | |
| 13 | #86,526 | Philippines | English | |
| 14 | #91,933 | India | English | |
| 15 | #93,816 | English | ||
| 16 | #119,569 | American English | ||
| 17 | #124,560 | Vietnam | Vietnamese | |
| 18 | #127,313 | United States | English | |
| 19 | #127,986 | Germany | German | |
| 20 | #131,614 | United States | American English |
📈 Usage Statistics
Most of the sites that use Zoho Desk:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Zoho Desk are from the United States and the United Kingdom.
- United States 32.5%
- United Kingdom 12.9%
- Australia 4.6%
- India 4.6%
- Canada 3.1%
- Spain 3.1%
- Denmark 2.6%
- France 2.6%
- Italy 2.6%
- Other 31.4%
Most Zoho Desk users speak English or Spanish.
- English 75%
- Spanish 7.8%
- Italian 2.2%
- French 2.2%
- German 1.7%
- Japanese 1.3%
- Dutch 1.3%
- Portuguese 1.3%
- Danish 1.3%
- Other 5.9%
Zoho Desk customer support technology is especially popular on .com top-level domains.
- .com 56%
- .co.uk 4.3%
- .org 3.4%
- .com.au 3%
- .ca 2.1%
- .net 1.7%
- .io 1.7%
- .it 1.3%
- .ch 1.3%
- Other 25.2%
The primary market segments for websites utilizing Zoho Desk include business, software and hardware, and online shopping.
- Business 31.5%
- Software/Hardware 15.7%
- Online Shopping 9.3%
- Marketing/Merchandising 8.3%
- Education/Reference 6.5%
- Internet Services 2.8%
- Health 2.8%
- Blogs/Wiki 2.8%
- Motor Vehicles 1.9%
- Other 18.4%
🕵️ Similar Technologies
These are some of the best Zoho Desk alternatives.
Freshdesk
Jira Service Management
Zammad🆚 Compare Alternatives
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Crisp💬 Frequently Asked Questions
What is the company behind Zoho Desk?
Zoho Desk is owned by Zoho Corporation Pvt. Ltd., headquartered in Chennai, India.
Does Zoho Desk offer a free plan?
Yes, there is a free version with limited functionality.
How much does Zoho Desk cost?
Zoho Desk is priced from $9 per user per month for the Express plan.
Which country uses Zoho Desk the most?
The majority of Zoho Desk users are from the United States.
Who uses Zoho Desk?
According to our data, Zoho Desk is used on hundreds of sites, including such established ones as protestosp.com.br,
dreamland.be, and
bearcreekarsenal.com.
Do academic institutions use Zoho Desk?
Yes. The most notable of these is ulima.edu.pe. In total, we know of 2 academic websites in the United States that use Zoho Desk.
How does Zoho Desk compare to its competitors?
Zoho Desk is a moderately popular customer support technology, ranking ahead of 25 other customer support technologies we track.