Chatwoot

An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

Sprinklr

An AI-powered customer experience management platform.

Freshchat

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Pure Chat

A live chat platform designed to help businesses engage website visitors through a customizable chat widget.

Userlike

An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Brevo Conversations

Platform includes live chat, chatbot, WhatsApp integration and AI capabilities.

Chatra

A cloud-based live chat platform designed for small businesses and e-commerce retailers.

Microsoft Copilot Studio

A graphical low-code tool for building and maintaining your own generative AI tools, called Copilots.

Infobip

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

Rocket.Chat

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

Re:amaze

An integrated customer service, live chat, and helpdesk platform for online businesses.

Tars

A no-code AI agent builder featuring pre-built templates, a drag-and-drop editor, multiple LLM options, and WhatsApp and Slack integrations.

Ada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

Botpress

An all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Gist

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Sprinklr Service

A customer service solution that unifies voice, digital and social channels.

Voiceflow

A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding.

iAdvize

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

Trengo

A customer engagement platform that combines multiple communication channels into one shared inbox.

HubSpot Chat

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Gorgias

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

Emplifi

An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

Dynamics 365 Customer Service

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

Sunshine Conversations

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

Zoko

A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.