⚡ Live Chat Software in Chile

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Chile is a South American country with a population of around 20 million people.

According to our data, live chat software is used on 5.8% of websites from Chile.

Statistics based on 11K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Chile in 2026, based on market share.

The most popular is JivoChat with a share of 18.9%, followed by Zendesk Chat with 12% and Tawk.to with 10%.

JivoChat 18.9%
Zendesk Chat 12%
Tawk.to 10%
Chaty 6.7%
Tidio 5.1%
Shopify Inbox 4%
Intercom 3.5%
GetButton 3.5%
Freshchat 3.5%
LiveChat 2.5%
Crisp 2.5%
Salesforce Chat 2.3%
Gorgias 2.3%
Genesys Cloud CX 2.2%
Other 20.8%

🚀 Highlights

Here is a list of the top solutions that is more popular in Chile than worldwide.
Differences between global and country rankings are shown in parentheses.

1. JivoChat ^(-5)
4. Chaty ^(-5)
6. Shopify Inbox ^(-1)
8. GetButton ^(-8)
9. Freshchat ^(-8)
12. Salesforce Chat ^(-3)
14. Genesys Cloud CX ^(-10)
15. Boost ^(-3)
16. Chatbase ^(-3)
18. Chatwoot ^(-14)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 65 live chat software solutions used on sites from Chile, ranked by their market share.

Rank	Name	Market share
1	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	18.9%
2	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	12%
3	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	10%
4	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	6.7%
5	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	5.1%
6	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	4%
7	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	3.5%
8	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	3.5%
9	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	3.5%
10	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	2.5%
11	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	2.5%
12	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	2.3%
13	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	2.3%
14	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	2.2%
15	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	2.2%
16	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	2.1%
17	Smartsupp Brno, Czechia A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	1.9%
18	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	1.8%
19	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	1.5%
20	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	1.3%
21	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.2%
22	Re:amaze Tempe, Arizona, United States A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat. $29+/user/month	1.2%
23	Tochat.be Madrid, Spain A Spanish platform that allows users to embed WhatsApp click-to-chat widgets to capture leads and interact with website visitors. $5+/month	0.9%
24	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	0.9%
25	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.7%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 11,799 websites from Chile.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 65 were detected on websites from Chile.
Statistics were last calculated on November 12, 2026.
For more details, see our methodology and disclaimer.