⚡ Live Chat Software in Uruguay

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Uruguay is a South American country with a population of over 3.4 million people.

According to our data, live chat software is used on 3% of websites from Uruguay.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Uruguay in 2026, based on market share.

The most popular is Tawk.to with a share of 20%, followed by Chaty with 16.7% and Zendesk Chat with 13.3%.

Tawk.to 20%
Chaty 16.7%
Zendesk Chat 13.3%
LiveChat 5%
Salesforce Chat 3.3%
Tidio 3.3%
Oct8ne 3.3%
GetButton 3.3%
Shopify Inbox 3.3%
Smartsupp 3.3%
Intercom 3.3%
GLPI 3.3%
Twilio 3.3%
Salesforce Enhanced Chat 3.3%
Other 12%

🚀 Highlights

Here is a list of the top solutions that is more popular in Uruguay than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chaty ^(-7)
5. Salesforce Chat ^(-9)
7. Oct8ne ^(-36)
8. GetButton ^(-5)
10. Smartsupp ^(-1)
12. GLPI ^(-89)
13. Twilio ^(-25)
14. Salesforce Enhanced Chat ^(-8)
15. Provide Support ^(-21)
17. Giosg ^(-44)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 26 live chat software solutions used on sites from Uruguay, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	20%
2	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	16.7%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	13.3%
4	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	5%
5	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	3.3%
6	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	3.3%
7	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX Commerce Platform, and other e-commerce platforms. $$$	3.3%
8	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	3.3%
9	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	3.3%
10	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	3.3%
11	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	3.3%
12	GLPI Paris, France An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system. FreeOpen source€100+/month	3.3%
13	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	3.3%
14	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	3.3%
15	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	1.7%
16	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	1.7%
17	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	1.7%
18	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	1.7%
19	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	1.7%
20	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	1.7%
21	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	1.7%
22	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	1.7%
23	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	1.7%
24	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	1.7%
25	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	1.7%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,025 websites from Uruguay.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 26 were detected on websites from Uruguay.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.