⚡ Live Chat Software in Uruguay

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Uruguay is a South American country with a population of over 3.4 million people.

According to our data, live chat software is used on 2.9% of websites from Uruguay.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Uruguay in 2026, based on market share.

The most popular is Tawk.to with a share of 20.8%, followed by Chaty with 16.7% and Zendesk Chat with 13.9%.

Tawk.to 20.8%
Chaty 16.7%
Zendesk Chat 13.9%
GetButton 5.6%
Tidio 4.2%
Salesforce Chat 2.8%
Chatbase 2.8%
Shopify Inbox 2.8%
Intercom 2.8%
Smartsupp 2.8%
Salesforce Enhanced Chat 2.8%
GLPI 2.8%
LiveChat 2.8%
Asksuite 2.8%
Other 13.9%

🚀 Highlights

Here is a list of the top solutions that is more popular in Uruguay than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chaty ^(-7)
4. GetButton ^(-12)
6. Salesforce Chat ^(-9)
7. Chatbase ^(-12)
10. Smartsupp ^(-1)
11. Salesforce Enhanced Chat ^(-10)
12. GLPI ^(-108)
15. Boost ^(-3)
16. Oct8ne ^(-36)
17. Chatty ^(-23)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 29 live chat software solutions used on sites from Uruguay, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	20.8%
2	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	16.7%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	13.9%
4	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	5.6%
5	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	4.2%
6	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	2.8%
7	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	2.8%
8	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	2.8%
9	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	2.8%
10	Smartsupp Brno, Czechia A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	2.8%
11	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	2.8%
12	GLPI Paris, France An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system. FreeOpen source€100+/month	2.8%
13	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	2.8%
⏳	Asksuite Madrid, Spain An AI communication platform for hotels, offering a reservation chatbot and omnichannel messaging. $$$	2.8%
15	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	1.4%
16	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	1.4%
17	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	1.4%
18	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	1.4%
19	Trengo Utrecht, Netherlands An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox. $209+/month	1.4%
20	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	1.4%
21	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	1.4%
22	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	1.4%
23	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	1.4%
24	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	1.4%
25	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	1.4%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,519 websites from Uruguay.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 29 were detected on websites from Uruguay.
Statistics were last calculated on November 12, 2026.
For more details, see our methodology and disclaimer.