Live Chat Software Ranked #51–#75 in Australia by Market Share (2026)

📈 Live Chat Software Ranked #51–#75 in Australia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Australia is an Oceanian country with a population of over 27 million people.

Statistics based on 86K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 75th out of 90 used on websites in Australia.

Rank	Name	Market share
51	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.2%
52	Sprinklr Service New York, United States An AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels. $249/seat/month	0.1%
53	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.1%
54	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	0.1%
55	Yellow.ai San Mateo, California, United States A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR. Free$$$	0.1%
56	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.1%
57	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	0.1%
58	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.1%
59	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.1%
60	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.08%
61	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.08%
62	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.08%
63	Qualified San Francisco, California, United States An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads. $3,500+/month	0.08%
64	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.07%
65	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.07%
66	Trengo Utrecht, Netherlands An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox. $209+/month	0.07%
67	Instabot New York, United States A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly. $70+/month	0.07%
68	Customers.ai Boston, Massachusetts, United States A B2C visitor identification and sales outreach automation platform that identifies anonymous website visitors and routes their contact data into email, advertising, and CRM systems. $600+/month	0.07%
⏳	LiveChatAI Ankara, Turkey An AI chatbot for customer support that trains on a company's own content to answer customer questions. Free$39+/month	0.03%
⏳	HiJiffy Lisbon, Portugal An AI-powered guest communications platform built for hospitality that automatically handles conversations across the web, social media, WhatsApp, and OTA channels. $$$	0.03%
⏳	IBM watsonx Assistant Armonk, New York, United States An enterprise conversational AI platform used to build and deploy branded virtual assistants. $530+/month	0.03%
⏳	Wati Kuala Lumpur, Malaysia An AI-powered customer engagement platform built on the WhatsApp Business API for marketing, sales, and support teams. $69+/month	0.03%
73	Five9 San Ramon, California, United States A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation. $119+/month	0.03%
74	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.03%
⏳	8x8 Campbell, California, United States An AI-powered contact center platform that combines omnichannel customer service and unified communications. $$$	0.03%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 86,951 websites from Australia.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 90 were detected on websites from Australia.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.