Live Chat Software Ranked #51–#75 in Australia by Market Share (2026)

📈 Live Chat Software Ranked #51–#75 in Australia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Australia is an Oceanian country with a population of over 27 million people.

Statistics based on 77K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 75th out of 78 used on websites in Australia.

Rank	Name	Market share
51	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.1%
52	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.1%
53	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.1%
54	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.08%
55	Trengo Utrecht, Netherlands A customer engagement platform that combines multiple communication channels into one shared inbox. $209+/month	0.08%
56	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.08%
57	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.08%
58	Five9 San Ramon, California, United States A contact center solution with digital engagement, analytics, workforce optimization, AI and automation. $119+/month	0.08%
59	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.08%
60	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.08%
61	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.06%
62	Instabot New York, United States A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly. $70+/month	0.06%
63	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	0.06%
64	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.04%
65	Inbenta Allen, Texas, United States A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence. $500+/month	0.04%
66	Channel Talk Seoul, Korea An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience. Free$36+/month	0.04%
67	HelpCrunch Wilmington, Delaware, United States A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support. $15+/user/month	0.02%
68	Daktela Prague, Czech Republic A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module. €30+/user/month	0.02%
69	Gladly San Francisco, California, United States A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view. $180+/user/month	0.02%
70	Laiye Beijing, China An AI-driven robotic process automation platform that enables governments and enterprises to develop digital workforces using large language models. $$$	0.02%
71	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.02%
72	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.02%
73	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	0.02%
74	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.02%
75	Khoros Austin, Texas, United States An all-in-one digital contact center platform designed for enterprise-scale customer engagement. $$$	0.02%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 77,944 websites from Australia.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 78 were detected on websites from Australia.
Statistics were last calculated on August 3, 2026.
For more details, see our methodology and disclaimer.