⚡ Live Chat Software in Azerbaijan

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Azerbaijan is a Western Asian country with a population of over 10 million people.

According to our data, live chat software is used on 5.6% of websites from Azerbaijan.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Azerbaijan in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 34.1%, followed by JivoChat with 29.5% and LiveChat with 6.1%.

Tawk.to 34.1%
JivoChat 29.5%
LiveChat 6.1%
GetButton 6.1%
Chaty 4.5%
Crisp 3%
Salesforce Chat 2.3%
Chatwoot 2.3%
Talk-me 1.5%
Chat2Desk 1.5%
My Live Chat 1.5%
Tidio 1.5%
Chatra 1.5%
Voiceflow 0.8%
Other 3.8%

🚀 Highlights

Here is a list of the top solutions that is more popular in Azerbaijan than worldwide.
Differences between global and country rankings are shown in parentheses.

2. JivoChat ^(-2)
4. GetButton ^(-8)
5. Chaty ^(-3)
6. Crisp ^(-4)
7. Salesforce Chat ^(-6)
8. Chatwoot ^(-27)
9. Talk-me ^(-32)
10. Chat2Desk ^(-71)
11. My Live Chat ^(-16)
13. Chatra ^(-15)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 27 live chat software solutions used on sites from Azerbaijan, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	34.1%
2	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	29.5%
3	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	6.1%
4	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation. $4.99+/month	6.1%
5	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	4.5%
6	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	3%
7	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	2.3%
8	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	2.3%
9	Talk-me Kaliningrad, Russia A Russian online assistant service that provides an embeddable live chat and chatbot widget for websites to help businesses communicate with visitors and manage inquiries. 53 RUB+/month	1.5%
10	Chat2Desk Saint Petersburg, Russia A chat center for websites with integrations with WhatsApp, Instagram, Telegram, Facebook and desktop, iOS and Android software for operators. Free$10+/month	1.5%
11	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	1.5%
12	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	1.5%
13	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	1.5%
14	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.8%
15	Rocket.Chat Wilmington, Delaware, United States An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients. FreeOpen source$$$	0.8%
16	CoMagic Moscow, Russia An omnichannel communication platform with capabilities for analyzing website visitors and the effectiveness of advertising campaigns.	0.8%
17	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.8%
18	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.8%
19	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	0.8%
20	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.8%
21	Olark San Jose, California, United States A chat application for websites that provides analytics tools and AI chatbots. $29+/month	0.8%
22	Userlike Cologne, Germany An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany. Free$130+/month	0.8%
23	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.8%
24	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.8%
25	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	0.8%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,338 websites from Azerbaijan.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 27 were detected on websites from Azerbaijan.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.