⚡ Live Chat Software in Azerbaijan

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Azerbaijan is a Western Asian country with a population of over 10 million people.

According to our data, live chat software is used on 5.1% of websites from Azerbaijan.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Azerbaijan in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 35.2%, followed by JivoChat with 32.4% and LiveChat with 6.2%.

Tawk.to 35.2%
JivoChat 32.4%
LiveChat 6.2%
Chaty 4.8%
Crisp 4.1%
GetButton 3.4%
Tidio 2.1%
Chatwoot 2.1%
Talk-me 1.4%
My Live Chat 1.4%
Salesforce Chat 1.4%
Smartsupp 0.7%
Chatway 0.7%
Chat2Desk 0.7%
Other 3.4%

🚀 Highlights

Here is a list of the top solutions that is more popular in Azerbaijan than worldwide.
Differences between global and country rankings are shown in parentheses.

2. JivoChat ^(-5)
4. Chaty ^(-5)
5. Crisp ^(-5)
6. GetButton ^(-10)
8. Chatwoot ^(-24)
9. Talk-me ^(-41)
10. My Live Chat ^(-23)
11. Salesforce Chat ^(-4)
13. Chatway ^(-30)
14. Chat2Desk ^(-74)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 28 live chat software solutions used on sites from Azerbaijan, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	35.2%
2	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	32.4%
3	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	6.2%
4	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	4.8%
5	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	4.1%
6	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	3.4%
7	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	2.1%
8	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	2.1%
9	Talk-me Kaliningrad, Russia A Russian online assistant service that provides an embeddable live chat and chatbot widget for websites to help businesses communicate with visitors and manage inquiries. Free110 RUB+/month	1.4%
10	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	1.4%
11	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	1.4%
12	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.7%
13	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.7%
14	Chat2Desk Saint Petersburg, Russia A chat center for websites with integrations with WhatsApp, Instagram, Telegram, Facebook and desktop, iOS and Android software for operators. Free$10+/month	0.7%
15	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	0.7%
16	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.7%
17	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	0.7%
18	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.7%
19	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.7%
20	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.7%
21	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	0.7%
22	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	0.7%
23	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.7%
24	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.7%
25	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.7%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,818 websites from Azerbaijan.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 28 were detected on websites from Azerbaijan.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.