Live Chat Software Ranked #51–#70 in Japan by Market Share (2026)

📈 Live Chat Software Ranked #51–#70 in Japan

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Japan is an East Asian country with a population of around 125 million people.

Statistics based on 208K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 70th out of 70 used on websites in Japan.

Rank	Name	Market share
51	Meiqia Beijing, China A Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions. Free1,888 CNY+/seat/year	0.05%
52	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.05%
53	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.05%
⏳	Netomi San Francisco, California, United States An enterprise agentic AI platform for customer experience that automates service across chat, email, voice, SMS, and social media. $$$	0.05%
⏳	Forethought San Francisco, California, United States An enterprise AI agent platform that automates customer support across chat, email, and voice. $$$	0.05%
56	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.05%
⏳	Amazon Connect Customer Seattle, Washington, United States A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities. $0.010+/message	0.05%
58	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.05%
59	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.05%
60	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.05%
61	Sprinklr Service New York, United States An AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels. $249/seat/month	0.05%
62	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.05%
63	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.05%
64	Laiye Beijing, China An AI-driven robotic process automation platform that enables governments and enterprises to develop digital workforces using large language models. $$$	0.05%
65	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.05%
66	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.05%
67	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.05%
68	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.05%
69	Customers.ai Boston, Massachusetts, United States A B2C visitor identification and sales outreach automation platform that identifies anonymous website visitors and routes their contact data into email, advertising, and CRM systems. $600+/month	0.05%
70	TocPlus Incheon, Korea A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website. Free	0.05%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 208,308 websites from Japan.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 70 were detected on websites from Japan.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.