📈 Live Chat Software Ranked #26–#50 in Japan

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Japan is an East Asian country with a population of around 125 million people.

The following list shows the live chat software ranked from 26th to 50th out of 70 used on websites in Japan.

RankNameMarket share
26
Re:amaze
Tempe, Arizona, United States

A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

$29+/user/month
27
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
28
Olark
San Jose, California, United States

A live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

$29+/month
29
Call Now Button
Amsterdam, Netherlands

A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap.

FreeOpen source$49.90/year
30
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
31
LivePerson
New York, United States

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

$$$
32
Chatway
Tel Aviv, Israel

A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

Free$29+/month
33
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
34
WP Social Ninja
Newark, Delaware, United States

A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website.

Free$62/year
35
Emplifi
Columbus, Ohio, United States

A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care.

$2,400+/year
36
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
37
Lime Connect
Cologne, Germany

An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany.

Free$130+/month
38
Trengo
Utrecht, Netherlands

An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

$209+/month
39
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
40
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
41
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
42
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month
43
Dynamics 365 Customer Service
Redmond, Washington, United States

A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions.

$50+/user/month
44
SiteGPT
Hyderabad, India

A chatbot solution that creates a personalized AI support chatbot trained on a user's website content.

$59+/month
45
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year
46
Respond.io
Hong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

$99+/month
47
Inbenta
Allen, Texas, United States

A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence.

$500+/month
48
HappyFox
Irvine, California, United States

A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

$29+/agent/month
49
Botsonic
San Francisco, California, United States

An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

$19+/month
50
Zoko
Bengaluru, India

A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

$49.99+/month

👉 See Also

🗃️ About This Data