⚡ Live Chat Software in Kuwait

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Kuwait is a Western Asian country with a population of over 4.3 million people.

According to our data, live chat software is used on 9.4% of websites from Kuwait.

Statistics based on 810 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Kuwait in 2026, based on market share.

The most popular is Chaty with a share of 13.2%, followed by Tawk.to with 9.2% and Zendesk Chat with 6.6%.

Chaty 13.2%
Tawk.to 9.2%
Zendesk Chat 6.6%
Infobip 6.6%
GetButton 6.6%
Shopify Inbox 6.6%
Zoko 5.3%
LiveChat 5.3%
JivoChat 5.3%
Call Now Button 5.3%
Intercom 3.9%
Tidio 3.9%
Boost 3.9%
Zoho SalesIQ 2.6%
Other 15.8%

🚀 Highlights

Here is a list of the top solutions that is more popular in Kuwait than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Chaty ^(-8)
4. Infobip ^(-96)
5. GetButton ^(-11)
6. Shopify Inbox ^(-1)
7. Zoko ^(-62)
10. Call Now Button ^(-3)
13. Boost ^(-5)
15. Chatway ^(-31)
17. Chatbase ^(-2)
18. Sprinklr Service ^(-69)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 28 live chat software solutions used on sites from Kuwait, ranked by their market share.

Rank	Name	Market share
1	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	13.2%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	9.2%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	6.6%
4	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	6.6%
5	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	6.6%
6	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	6.6%
7	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	5.3%
8	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	5.3%
9	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	5.3%
10	Call Now Button Amsterdam, Netherlands A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap. FreeOpen source$49.90/year	5.3%
11	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	3.9%
12	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	3.9%
13	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	3.9%
14	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	2.6%
15	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	2.6%
16	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	2.6%
17	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	2.6%
18	Sprinklr Service New York, United States An AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels. $249/seat/month	2.6%
19	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	2.6%
20	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	2.6%
21	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	2.6%
22	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	1.3%
23	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	1.3%
24	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	1.3%
25	Trengo Utrecht, Netherlands An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox. $209+/month	1.3%

👉 See Also

🌎 Live Chats in other countries
- Iraq
- Oman
- Qatar

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 810 websites from Kuwait.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 28 were detected on websites from Kuwait.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.