⚡ Live Chat Software in Kuwait

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Kuwait is a Western Asian country with a population of over 4.3 million people.

According to our data, live chat software is used on 8.6% of websites from Kuwait.

Statistics based on 687 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Kuwait in 2026, based on market share.

The most popular is Chaty with a share of 16.9%, followed by Tawk.to with 13.6% and Shopify Inbox with 8.5%.

Chaty 16.9%
Tawk.to 13.6%
Shopify Inbox 8.5%
Intercom 6.8%
GetButton 6.8%
JivoChat 6.8%
Boost 5.1%
LiveChat 5.1%
Zendesk Chat 5.1%
Tidio 5.1%
Infobip 5.1%
Zoko 3.4%
Chatway 3.4%
My Live Chat 3.4%
Other 4.9%

🚀 Highlights

Here is a list of the top solutions that is more popular in Kuwait than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Chaty ^(-8)
3. Shopify Inbox ^(-1)
4. Intercom ^(-3)
5. GetButton ^(-8)
7. Boost ^(-10)
11. Infobip ^(-80)
12. Zoko ^(-53)
13. Chatway ^(-37)
14. My Live Chat ^(-16)
17. Sprinklr Service ^(-73)

✨ Best Live Chat Software

Below is a more detailed list of 23 live chat software solutions used on sites from Kuwait, ranked by their market share.

Rank	Name	Market share
1	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	16.9%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	13.6%
3	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	8.5%
4	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	6.8%
5	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	6.8%
6	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	6.8%
7	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	5.1%
8	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	5.1%
9	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	5.1%
10	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	5.1%
11	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	5.1%
12	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	3.4%
13	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	3.4%
14	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	3.4%
15	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	3.4%
16	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	1.7%
17	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	1.7%
18	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	1.7%
19	Trengo Utrecht, Netherlands A customer engagement platform that combines multiple communication channels into one shared inbox. $209+/month	1.7%
20	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	1.7%
21	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	1.7%
22	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	1.7%
23	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	1.7%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 687 websites from Kuwait.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 23 were detected on websites from Kuwait.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.