Live Chat Software Ranked #26–#47 in Russia by Market Share (2026)

📈 Live Chat Software Ranked #26–#47 in Russia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Russia is a Eurasian country with a population of around 144 million people.

Statistics based on 91K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 47th out of 47 used on websites in Russia.

Rank	Name	Market share
26	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.06%
27	Rocket.Chat Wilmington, Delaware, United States An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients. FreeOpen source$$$	0.05%
28	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.05%
29	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.03%
30	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.03%
31	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	0.03%
32	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.03%
33	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.03%
34	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.03%
35	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.03%
36	Dashly Wilmington, Delaware, United States An AI-powered conversational marketing platform that helps businesses boost revenue and automate support. $39+/month	0.03%
37	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.02%
38	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.02%
39	Botsonic San Francisco, California, United States An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms. $19+/month	0.02%
40	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.02%
41	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.02%
42	iAdvize Nantes, France A conversational conversion platform that provides AI-powered shopping assistants for e-commerce. $290+/month	0.02%
43	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	0.02%
44	Gorgias San Francisco, California, United States A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform. $10+/month	0.02%
45	Emplifi Columbus, Ohio, United States An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. $2,400+/year	0.02%
46	Userlike Cologne, Germany An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany. Free$130+/month	0.02%
47	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.02%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 91,965 websites from Russia.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 47 were detected on websites from Russia.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.