Respond.io

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

Botpress

An all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Chatlio

A live chat solution that allows to talk with customers directly from Slack.

Sunshine Conversations

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

ElevenLabs

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Help Scout

A complete customer communications platform with shared inbox, live chat and help desk.

User.com

A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools.

Sprinklr

An AI-powered customer experience management platform.

Re:amaze

An integrated customer service, live chat, and helpdesk platform for online businesses.

Infobip

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

Zammad

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

Rocket.Chat

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

Callibri

A Russian lead management platform unifying marketing analytics (call/email tracking, end-to-end analytics), multichannel communications (chat, callback, social/messenger), and lead automation.

Ada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

Collect.chat

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Acquire

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

iAdvize

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

SnapEngage

A live chat solution built for sales and support.

Gorgias

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

Emplifi

An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

Dynamics 365 Customer Service

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

Genesys Cloud CX

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

Userlike

An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Salesforce Enhanced Chat

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

Trengo

A customer engagement platform that combines multiple communication channels into one shared inbox.