Live Chat Software Ranked #25–#50 in the United States in 2026

📈 Live Chat Software Ranked #26–#50 in the United States

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

The United States of America (USA) is a North American country with a population of over 341 million people.

The following list shows the live chat software ranked from 26th to 50th out of 100 used on websites in the United States.

Rank	Name	Market share
26	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	1.1%
27	Five9 San Ramon, California, United States A contact center solution with digital engagement, analytics, workforce optimization, AI and automation. $119+/month	1.1%
28	Qualified San Francisco, California, United States A conversational marketing platform designed to help B2B companies connect with qualified buyers in real time and engage with them instantly. $3,500+/month	1%
29	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.9%
30	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.9%
31	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	0.8%
32	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.8%
33	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation. $4.99+/month	0.6%
34	Knock Richardson, Texas, United States A web-based customer relationship and front-office platform designed for multifamily property managers and leasing teams. $$$	0.5%
35	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.4%
36	Emplifi Columbus, Ohio, United States An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. $2,400+/year	0.4%
37	Gladly San Francisco, California, United States A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view. $180+/user/month	0.4%
38	Ocelot Seattle, Washington, United States An AI-powered chatbot and live assistant platform specifically designed for government and educational institutions. $15,000+/year	0.4%
39	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.4%
40	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.4%
41	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.3%
42	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.3%
43	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.3%
44	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.3%
45	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.3%
46	TeamDynamix Columbus, Ohio, United States A SaaS cloud platform that provides service and project management, integration and workflow, and conversational AI solutions. $$$	0.3%
-	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.3%
-	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.2%
49	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.2%
50	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.2%

👉 See Also

✨ Related Technologies
- Messenger, WhatsApp
🌎 Live Chats in other countries

Data is based on the analysis of 545,779 websites from the United States.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.