⚡ Voice AI Chatbot Software

Voice AI chatbot software enables automated voice-based interactions with customers through phone calls and voice assistants using speech recognition and natural language processing.

These solutions typically support call routing, conversational automation, voice transcription, intent detection, integration with contact center and CRM systems, and seamless handoff to human agents for complex interactions.

⭐ Most Popular in 2026

The following chart shows the leading Voice AI chatbot software in 2026, based on market share.

The most popular is Meiqia with a share of 0.9%, followed by Genesys Cloud CX with 0.8% and LivePerson with 0.8%.

Meiqia 0.9%
Genesys Cloud CX 0.8%
LivePerson 0.8%
Five9 0.3%
Nice CXone 0.3%
Voiceflow 0.2%
Dialogflow 0.2%
Daktela 0.2%
RingCentral 0.2%
Yellow.ai 0.1%
Boost.ai 0.09%
7moor 0.09%
ElevenLabs 0.08%
Sprinklr Service 0.08%
Khoros 0.05%

🚀 Country Highlights

Here is a list of software that is especially popular in certain countries.
Differences between global and country rankings are shown in parentheses.

Meiqia is #1 in China ^(-23)

✨ Best Voice AI Chatbot Software

Below is a more detailed list of 16 Voice AI chatbot software solutions we track, ranked by their market share.

Available filters: Chatbots Voice

Rank	Name	Market share
1	Meiqia Beijing, China A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents. Free1,888 RMB+/seat/year	0.9%
2	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	0.8%
3	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.8%
4	Five9 San Ramon, California, United States A contact center solution with digital engagement, analytics, workforce optimization, AI and automation. $119+/month	0.3%
5	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.3%
6	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.2%
7	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.2%
8	Daktela Prague, Czech Republic A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module. €30+/user/month	0.2%
9	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.2%
10	Yellow.ai San Mateo, California, United States A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR. Free$$$	0.1%
11	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	0.09%
12	7moor Beijing, China A Chinese customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email. $39.99+/month	0.09%
13	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	0.08%
14	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.08%
15	Khoros Austin, Texas, United States An all-in-one digital contact center platform designed for enterprise-scale customer engagement. $$$	0.05%
16	Smith.ai Los Altos, California, United States A 24/7 virtual receptionist service that handles calls, chats, text messages, and social media interactions. $97.50+/month	0.03%

👉 See Also

Data is based on the analysis of 3,324,982 websites.
Statistics were last calculated on March 30, 2026.
For details, see our methodology and disclaimer.