⚡ Voice AI Chatbot Software

Voice AI chatbot software enables automated voice-based interactions with customers through phone calls and voice assistants using speech recognition and natural language processing.

These solutions typically support call routing, conversational automation, voice transcription, intent detection, integration with contact center and CRM systems, and seamless handoff to human agents for complex interactions.

Statistics based on 3.5M+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the leading Voice AI chatbot software in 2026, based on market share.

The most popular is Genesys Cloud CX with a share of 0.8%, followed by Meiqia with 0.8% and LivePerson with 0.8%.

🚀 Country Highlights

Here is a list of solutions that is especially popular in certain countries.
Differences between global and country rankings are shown in parentheses.

✨ Best Voice AI Chatbot Software

Below is a more detailed list of 16 Voice AI chatbot software solutions we track, ranked by their market share.

Available filters: Chatbots Voice
RankNameMarket share
1
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
2
Meiqia
Beijing, China

A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Free1,888 RMB+/seat/year
3
LivePerson
New York, United States

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

$$$
4
Five9
San Ramon, California, United States

A contact center solution with digital engagement, analytics, workforce optimization, AI and automation.

$119+/month
5
Nice CXone
Hoboken, New Jersey, United States

An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

$71+/user/month
6
Voiceflow
San Francisco, California, United States

A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding.

Free$60+/month
7
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
8
Daktela
Prague, Czech Republic

A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

€30+/user/month
9
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
10
Yellow.ai
San Mateo, California, United States

A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR.

Free$$$
11
Boost.ai
Sandnes, Norway

An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support.

$$$
12
7moor
Beijing, China

A Chinese customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email.

$39.99+/month
13
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month
14
Sprinklr Service
New York, United States

A customer service solution that unifies voice, digital and social channels.

$249/seat/month
15
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$
16
Smith.ai
Los Altos, California, United States

A 24/7 virtual receptionist service that handles calls, chats, text messages, and social media interactions.

$97.50+/month

👉 See Also

🗃️ About This Data