⚡ Voice AI Chatbot Software

Voice AI chatbot software enables automated voice-based interactions with customers through phone calls and voice assistants using speech recognition and natural language processing.

These solutions typically support call routing, conversational automation, voice transcription, intent detection, integration with contact center and CRM systems, and seamless handoff to human agents for complex interactions.

Statistics based on 4M+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the leading Voice AI chatbot software in 2026, based on market share.

The most popular is Genesys Cloud CX with a share of 0.9%, followed by LivePerson with 0.7% and Forethought with 0.5%.

✨ Best Voice AI Chatbot Software

Below is a more detailed list of the top 25 of the 31 Voice AI chatbot software solutions we track, ranked by their market share.

Available filters: Chatbots Voice
RankNameMarket share
1
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
2
LivePerson
New York, United States

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

$$$
3
Forethought
San Francisco, California, United States

An enterprise AI agent platform that automates customer support across chat, email, and voice.

$$$
4
Meiqia
Beijing, China

A Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions.

Free1,888 CNY+/seat/year
5
Five9
San Ramon, California, United States

A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation.

$119+/month
6
Voiceflow
San Francisco, California, United States

A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding.

Free$60+/month
7
Nice CXone
Hoboken, New Jersey, United States

An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

$71+/user/month
8
RingCentral
Belmont, California, United States

An AI-powered cloud communications platform that unifies business phone, video meetings, team messaging, SMS, fax, and contact center capabilities.

$20+/user/month
9
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
⏳
Superchat
Berlin, Germany

A German customer communication platform that combines a team inbox and an AI agent for chat, email, and phone.

$69+/month
11
Daktela
Prague, Czechia

A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module.

€30+/user/month
12
Amazon Connect Customer
Seattle, Washington, United States

A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities.

$0.010+/message
13
Wati
Kuala Lumpur, Malaysia

An AI-powered customer engagement platform built on the WhatsApp Business API for marketing, sales, and support teams.

$69+/month
14
Talkdesk
Palo Alto, California, United States

A CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support.

$25+/user/month
15
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month
16
8x8
Campbell, California, United States

An AI-powered contact center platform that combines omnichannel customer service and unified communications.

$$$
17
Yellow.ai
San Mateo, California, United States

A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR.

Free$$$
18
Sprinklr Service
New York, United States

An AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels.

$249/seat/month
19
Boost.ai
Sandnes, Norway

An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support.

$$$
20
7moor
Beijing, China

A Chinese cloud-based call center and customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email.

$35+/month
21
IBM watsonx Assistant
Armonk, New York, United States

An enterprise conversational AI platform used to build and deploy branded virtual assistants.

$530+/month
22
Vonage
Holmdel, New Jersey, United States

A cloud-based Contact Center as a Service platform.

$$$
23
Dialpad
San Ramon, California, United States

Agentic AI-powered contact center software that combines customer service, outbound sales, and unified communications in a single platform.

$15+/user/month
24
Twilio Flex
San Francisco, California, United States

A programmable cloud contact center platform built on Twilio's communication APIs for voice, messaging, and digital channels.

$35+/user/month
25
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$

👉 See Also

🗃️ About This Data