🆚 Chatwoot vs. Re:amaze

Compare technologies based on real-world usage data *

📈 Re:amaze is three times more popular than Chatwoot.
🌎 Re:amaze is more popular in the United States, the United Kingdom, and Australia.
🌎 Chatwoot is more popular in Brazil, India, and Indonesia.

Chatwoot

Re:amaze

Type

Live chat software solution

Customer support technology

About

Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

Headquarters

San Francisco, California, United States

Tempe, Arizona, United States

Website

chatwoot.com #52,715

reamaze.com #258,069

Pricing

Self-hostedFree version ✔️Community Edition, open source
Premium Support$228/agent/year
Enterprise Edition$1,188/agent/year

CloudFree version ✔️Hacker (2 agents, 500 conversations per month)
Startups$228/agent/year
Business$468/agent/year
Enterprise$1,188/agent/year

Free version ❌

Basic$29/user/month

Pro$49/user/month

Plus$69/user/month

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 2.6 times more popular than Chatwoot.

Total websites

Market share

Live Chats

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, the United Kingdom, and Australia, while Chatwoot is more popular in Brazil, India, and Indonesia.

United States

United Kingdom

Australia

Germany

Canada

Brazil

India

France

Indonesia

Spain

Awards

⭐ 7th most popular in Brazil in the Customer Support category.
🔥 15th most popular in Brazil in the Live Chats category.
⬆️ 47th most popular in the United States in the Live Chats category.

⭐ 9th most popular in the United Kingdom in the Customer Support category.
⭐ 10th most popular in the United States in the Customer Support category.
⭐ 10th most popular in Australia in the Customer Support category.
⭐ 10th most popular in Canada in the Customer Support category.
🔥 19th most popular in Australia in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular among sites focused on online shopping, marketing and merchandising, and fashion and beauty, while Chatwoot is more commonly used on business, Internet services, and education and reference sites.

Online Shopping

Marketing/Merchandising

Fashion/Beauty

Business

Internet Services

Education/Reference

Software/Hardware

Health

Sports

Entertainment