🆚 Crisp vs. Olark

Type

Live chat software
Live chat software

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

Olark is a chat application for websites that provides analytics tools and AI chatbots.

Headquarters

Nantes, France
San Jose, California, United States

Website

Pricing

Free version ✔️2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month
Free version ❌Free 14-day trial
Per seat$29+/month

Categories

Live Chats › Rank #9
Live Chats › Rank #17
Customer Support › Rank #6

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software is 2.2 times more popular than Olark.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular in France, the United Kingdom, and Iran, while Olark is more popular in the United States, Switzerland, and New Zealand.
United States
France
United Kingdom
Iran
Germany
Australia
India
Canada
Netherlands
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular among sites focused on online shopping, business, and Internet services, while Olark is more commonly used on travel, health, and real estate sites.
Online Shopping
Business
Internet Services
Marketing/Merchandising
Education/Reference
Software/Hardware
Travel
Fashion/Beauty
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
#484
View more ➝

See also

🗃️ About This Data