🆚 Daktela vs. Pipedrive

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer relationship management system

About

Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

Pipedrive is a web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

It provides customizable pipeline stages, AI-based deal scoring and activity suggestions, sales automation, email synchronization, forecasting and reporting dashboards, and integrations with over 500 tools including Microsoft Teams, Slack, Google Meet, Zoom, and Mailchimp.

Headquarters

Prague, Czech Republic
New York, United States

Website

Pricing

Free version ❌
Contact Centre
Voice€30/user/month
Email€30/user/month
Webchat€12/user/month
SMS€12/user/month
AI Agents
Chatbot€200+/month
Voicebot€400/month
Emailbot€400/month
Workforce Management
Setup€300+
Agent€20/month
Free version ❌Free 14-day trial
Essential$24/seat/month
Advanced$49/seat/month
Professional$69/seat/month
Power$79/seat/month
Enterprise$129/seat/month

Categories

Live Chats › Rank #61
Customer Support › Rank #24
CRM › Rank #31
CRM › Rank #14

Popularity

Determined by the number of sites using each technology.

The Pipedrive CRM system is 4 times more popular than Daktela.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Pipedrive is more popular in the United States, the United Kingdom, and France, while Daktela is more popular in the Czech Republic, Slovakia, and Romania.
United States
Czech Republic
United Kingdom
Slovakia
France
Brazil
Germany
Switzerland
Australia
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Pipedrive is more popular among sites focused on business, Internet services, and marketing and merchandising, while Daktela is more commonly used on online shopping and fashion and beauty sites.
Business
Internet Services
Marketing/Merchandising
Online Shopping
Software/Hardware
Fashion/Beauty
Travel
Education/Reference
Health
Restaurants

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,486
#19,863
#29,547
#29,635
View more ➝
Name
Rank
#11,607
#26,210
#28,876
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.