🆚 Daktela vs. RingCentral

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Headquarters

Prague, Czech Republic
Belmont, California, United States

Website

Pricing

Free version ❌
Contact Centre
Voice€30/user/month
Email€30/user/month
Webchat€12/user/month
SMS€12/user/month
AI Agents
Chatbot€200+/month
Voicebot€400/month
Emailbot€400/month
Workforce Management
Setup€300+
Agent€20/month
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year

Categories

Live Chats › Rank #61
Live Chats › Rank #64
Customer Support › Rank #24
Customer Support › Rank #26
CRM › Rank #31
Instant Messaging › Rank #18

Popularity

Determined by the number of sites using each technology.

The Daktela live chat software solution is 1.1 times more popular than RingCentral.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Daktela is more popular in the Czech Republic, Slovakia, and Romania, while RingCentral is more popular in the United States, the United Kingdom, and France.
Czech Republic
Slovakia
United States
United Kingdom
Romania
Poland
Germany
France
Hungary
Switzerland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Daktela is more popular among sites focused on restaurants and travel, while RingCentral is more commonly used on online shopping, fashion and beauty, and business sites.
Online Shopping
Fashion/Beauty
Business
Marketing/Merchandising
Internet Services
Finance/Banking
Pharmacy
Software/Hardware
General News
Restaurants

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,486
#19,863
#29,547
#29,635
View more ➝
Name
Rank
#8,576
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.