🆚 Emplifi vs. Nice CXone

Compare technologies based on real-world usage data *

Type

Marketing automation platform
Live chat software solution

About

Emplifi is an unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

Headquarters

Columbus, Ohio, United States
Hoboken, New Jersey, United States

Website

Pricing

Free version ❌
$2,400+/year
Free version ❌Free 60-day trial
$71+/user/month

Categories

Marketing Automation › Rank #48
Live Chats › Rank #57
Live Chats › Rank #44
Customer Support › Rank #18

Popularity

Determined by the number of sites using each technology.

The Nice CXone live chat software solution is 1.4 times more popular than Emplifi.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Nice CXone is more popular in the United States, Australia, and Brazil, while Emplifi is more popular in the United Kingdom, Denmark, and France.
United States
United Kingdom
Australia
Denmark
France
Germany
Canada
South Africa
Japan
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Nice CXone is more popular among sites focused on business, health, and education and reference, while Emplifi is more commonly used on online shopping, marketing and merchandising, and fashion and beauty sites.
Online Shopping
Business
Marketing/Merchandising
Health
Fashion/Beauty
Education/Reference
Travel
Finance/Banking
Real Estate
Internet Services

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,976
#8,290
View more ➝
Name
Rank
#3,213
#5,564
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.