🆚 Five9 vs. Khoros

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.

Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.

It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.

Headquarters

San Ramon, California, United States
Austin, Texas, United States

Website

Pricing

Free version ❌
Digital
(Digital-only)
$1,428/year
Core
(Voice-only)
$1,428/year
Premium
(Digital + Voice)
Custom
Free version ❌
Custom

Categories

Customer Support › Rank #16
Customer Support › Rank #39
Live Chats › Rank #42
Live Chats › Rank #91

Popularity

Determined by the number of sites using each technology.

Five9 customer support technology is 7 times more popular than Khoros.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Five9 is more popular in the United States, Canada, and the United Kingdom, while Khoros is more popular in Germany, the Netherlands, and Spain.
United States
Canada
United Kingdom
Australia
Colombia
Germany
Netherlands
Chile
Spain
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

Five9 is more popular than Khoros in all market segments.
Business
Marketing/Merchandising
Online Shopping
Education/Reference
Finance/Banking
Health
Software/Hardware
Entertainment
Internet Services
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,134
#12,753
View more ➝
Name
Rank
#7,645
#8,406
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.