🆚 Freshchat vs. GetButton

Type

Live chat software
Live chat software

About

Freshchat is a cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

It supports omnichannel messaging across web chat, mobile apps, WhatsApp, Messenger, Instagram, SMS and email into a unified inbox, offers no-code bot builders and AI chat automation, real-time routing and assignment, and more than 1,000 integrations with CRM, helpdesk, and e-commerce platforms including Freshdesk, Salesforce, Shopify, Slack, and Jira.

GetButton is a website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly.

It also offers customizable button appearance and positioning, multi-channel routing rules for directing users to different agents or channels, and basic visitor engagement tracking for measuring clicks and conversations.

Headquarters

San Mateo, California, United States
Helsinki, Finland

Website

Pricing

Free version ✔️ Up to 10 agents, no support for social media messengers and SMS
Growth $228/agent/year
Pro $588/agent/year
Enterprise $948/agent/year
Free version ❌
1-Year License $59.8/year
Lifetime License $149

Categories

Live Chats › Rank #17
Live Chats › Rank #16

Popularity

Determined by the number of sites using each technology.

The GetButton live chat software is 1.1 times more popular than Freshchat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

GetButton is more popular in India, Brazil, and Turkey, while Freshchat is more popular in the United States, the United Kingdom, and the Netherlands.
United States
India
United Kingdom
Brazil
Turkey
Italy
Indonesia
Netherlands
Thailand
Australia

Awards

Popularity by domain category

Determined by the number of sites in each category.

GetButton is more popular among sites focused on travel and non-profit, advocacy and NGO, while Freshchat is more commonly used on online shopping, business, and marketing and merchandising sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Fashion/Beauty
Travel
Software/Hardware
Finance/Banking
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,307
#2,447
#2,851
View more ➝
Name
Rank
#21,738
View more ➝

See also

🗃️ About This Data