🆚 Freshsales vs. Salesforce

Compare technologies based on real-world usage data *
Freshsales
Salesforce

Type

Customer relationship management system
Customer relationship management system

About

Freshsales is a cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.

It includes visual pipeline and Kanban views, AI-powered lead scoring and deal insights with Freddy AI, predictive contact scoring, workflow and sequence automation, built-in telephony and two-way email, customizable sales activities and dashboards, territory management, and integrations with over 100 third-party apps.

Salesforce is a cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

It includes contact and opportunity management, workflow automation, AI-powered predictions via Salesforce Einstein, and the AppExchange marketplace for extensions and integrations.

Headquarters

San Mateo, California, United States
San Francisco, California, United States

Website

freshworks.com/crm/sales/ #1,147
salesforce.com #151

Pricing

Free version ✔️Up to 3 users
Growth$11/user/month
Pro$47/user/month
Enterprise$71/user/month
Free version ❌Free 30-day trial
Starter Suite$300/user/year
Pro Suite$1,200/user/year

Categories

CRM › Rank #20
CRM › Rank #5

Popularity

Determined by the number of sites using each technology.

The Salesforce CRM system is 11 times more popular than Freshsales.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Salesforce is more popular in the United States, the United Kingdom, and Germany, while Freshsales is more popular in the Cayman Islands.
United States
United Kingdom
Germany
Australia
France
Italy
Canada
Netherlands
Brazil
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Salesforce is more popular than Freshsales in all market segments.
Business
Marketing/Merchandising
Online Shopping
Fashion/Beauty
Health
Education/Reference
Finance/Banking
Software/Hardware
Internet Services
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,139
#1,147
#2,990
#8,122
#12,308
View more ➝
Name
Rank
#45
#89
#132
#151
#280
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.