🆚 Gorgias vs. Kayako

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

Headquarters

San Francisco, California, United States
Austin, Texas, United States

Website

Pricing

Free version ❌
Starter
(50 tickets)
$10+/month
Basic
(200 tickets)
$50+/month
Pro
(2,000 tickets)
$300+/month
Advanced
(5,000 tickets)
$750+/month
Free version ❌Free 14-day trial
Essential$468+/agent/year
EnterpriseCustom

Categories

Customer Support › Rank #5
Customer Support › Rank #40
Live Chats › Rank #7
Live Chats › Rank #94

Popularity

Determined by the number of sites using each technology.

Gorgias customer support technology is 98 times more popular than Kayako.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Gorgias is more popular than Kayako in all countries.
United States
Australia
United Kingdom
Canada
France
Germany
Netherlands
New Zealand
Denmark
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gorgias is more popular than Kayako in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Internet Services
Alcohol
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,469
#12,043
View more ➝
Name
Rank
#9,494
#98,473
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.