🆚 HubSpot Chat vs. Pure Chat

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Facebook Messenger, SMS, and other channels.

Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.

It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with Zapier, Google Analytics, and HubSpot CRM.

Headquarters

Cambridge, Massachusetts, United States
Scottsdale, Arizona, United States

Website

Pricing

Free version ✔️
Marketing Hub
Starter
(1K contacts)
$20/seat/month
Professional
(3 seats, 2K contacts)
$890/month
Enterprise
(5 seats, 10K contacts)
$3,600/month
Free version ❌Free 30-day trial
Growth
(1 site, 4 users, 100 SMS)
$49/month
Pro
(Unlimited sites, 10 users, 1K SMS, no branding)
$99/month

Categories

Live Chats › Rank #15
Live Chats › Rank #21

Popularity

Determined by the number of sites using each technology.

The HubSpot Chat software solution is 1.6 times more popular than Pure Chat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

HubSpot Chat is more popular in the United States, the United Kingdom, and Germany, while Pure Chat is more popular in Australia, India, and Indonesia.
United States
United Kingdom
Australia
Germany
Netherlands
France
Canada
Italy
Spain
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

HubSpot Chat is more popular among sites focused on business, Internet services, and marketing and merchandising, while Pure Chat is more commonly used on travel, recreation and hobbies, and art, culture and heritage sites.
Business
Internet Services
Marketing/Merchandising
Online Shopping
Software/Hardware
Education/Reference
Finance/Banking
Health
Real Estate
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,061
View more ➝
Name
Rank
#10,478
#38,160
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.