🆚 JivoChat vs. Smartsupp
Compare technologies based on real-world usage data *- 📈 JivoChat is twice as popular as Smartsupp.
- 🌎 JivoChat is more popular in Russia, Brazil, and Ukraine.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Italy.
JivoChatType
About
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with Facebook, Instagram, Telegram, Viber, WhatsApp, and Google Analytics, and supports connections with third-party chatbots.
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.
Headquarters
Pricing
(per agent)$336/year
(per agent)$504/year
(per agent)$672/year
(+ chatbots, basic statistics)$168+/year
(+ teams of agents, segmentation)$288+/year
(+ API, mobile SDK)$2,868+/year
Shopping assistant add-on$16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Collect.chat* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.