🆚 Kustomer vs. Salesforce

Compare technologies based on real-world usage data *

Type

Customer relationship management system
Customer relationship management system

About

Kustomer is an AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

Salesforce is a cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

It includes contact and opportunity management, workflow automation, AI-powered predictions via Salesforce Einstein, and the AppExchange marketplace for extensions and integrations.

Headquarters

Short Hills, New Jersey, United States
San Francisco, California, United States

Website

Pricing

Free version ❌
Enterprise$89/user/month
Ultimate$139/user/month
Free version ❌Free 30-day trial
Starter Suite$300/user/year
Pro Suite$1,200/user/year

Categories

CRM › Rank #19
CRM › Rank #5
Customer Support › Rank #14

Popularity

Determined by the number of sites using each technology.

The Salesforce CRM system is 11 times more popular than Kustomer.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Salesforce is more popular than Kustomer in all countries.
United States
United Kingdom
Germany
Australia
France
Italy
Canada
Netherlands
Brazil
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Salesforce is more popular than Kustomer in all market segments.
Business
Marketing/Merchandising
Online Shopping
Fashion/Beauty
Health
Education/Reference
Travel
Finance/Banking
Software/Hardware
Internet Services

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,754
#3,551
View more ➝
Name
Rank
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.