🆚 Medallia vs. Sprinklr

Compare technologies based on real-world usage data *

📈 Medallia is three times more popular than Sprinklr.
🌎 Medallia is more popular in the United States, the United Kingdom, and Germany.
🌍 Sprinklr is more popular in the Netherlands, the United Arab Emirates, and Turkey.

Medallia

Sprinklr

Type

Web analytics tool

About

Medallia is a customer experience management platform that helps companies listen, understand, and take action on employee feedback.

Sprinklr Unified CXM is an AI-powered customer experience management platform.

It features a single-codebase architecture with a unified data layer for over 30 channels, generative AI-driven automation across all workflow stages, and enterprise-grade security and governance.

Headquarters

San Francisco, California, United States

New York, United States

Website

medallia.com #1,741

sprinklr.com #31,354

Pricing

Free version ❌

Medallia Professional Edition Platform$20,000+/year

Medallia Digital Web$30,900+/year

Medallia Experience Cloud$168,000+/year

Free version ❌

$15,000+/year

Popularity

Determined by the number of sites using each technology.

The Medallia web analytics tool is 3 times more popular than Sprinklr.

Total websites

Market share

Analytics

Popularity by country

Determined by the number of sites detected from each country.

Medallia is more popular in the United States, the United Kingdom, and Germany, while Sprinklr is more popular in the Netherlands, the United Arab Emirates, and Turkey.

United States

United Kingdom

Germany

Spain

Canada

Australia

Netherlands

United Arab Emirates

Italy

France

Awards

🔥 18th most popular in Spain in the Feedback category.
⬆️ 21st most popular in Germany in the Feedback category.
⬆️ 26th most popular in the United States in the Feedback category.
⬆️ 26th most popular in the United Kingdom in the Feedback category.
⬆️ 41st most popular in Spain in the Analytics category.

🔥 13rd most popular in the United Arab Emirates in the Live Chats category.
🔥 19th most popular in the United Arab Emirates in the Analytics category.
⬆️ 32nd most popular in Germany in the Live Chats category.
⬆️ 45th most popular in the United States in the Live Chats category.
⬆️ 78th most popular in Germany in the Analytics category.

Popularity by domain category

Determined by the number of sites in each category.

Medallia is more popular among sites focused on business, finance and banking, and marketing and merchandising, while Sprinklr is more commonly used on recreation and hobbies, and entertainment sites.

Business

Finance/Banking

Marketing/Merchandising

Health

Online Shopping

Internet Services

Fashion/Beauty

Travel

Motor Vehicles

Job Search