🆚 Nice CXone vs. RingCentral

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Headquarters

Hoboken, New Jersey, United States
Belmont, California, United States

Website

Pricing

Free version ❌Free 60-day trial
$71+/user/month
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year

Categories

Live Chats › Rank #44
Live Chats › Rank #64
Customer Support › Rank #18
Customer Support › Rank #26
Instant Messaging › Rank #18

Popularity

Determined by the number of sites using each technology.

The Nice CXone live chat software solution is 1.9 times more popular than RingCentral.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Nice CXone is more popular in the United States, Australia, and Chile, while RingCentral is more popular in the United Kingdom, France, and Germany.
United States
United Kingdom
Australia
France
Germany
Canada
Singapore
Ireland
Chile
Japan

Awards

Popularity by domain category

Determined by the number of sites in each category.

Nice CXone is more popular among sites focused on business, marketing and merchandising, and health, while RingCentral is more commonly used on online shopping, fashion and beauty, and pharmacy sites.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Health
Finance/Banking
Internet Services
Education/Reference
Software/Hardware
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#3,213
#5,564
View more ➝
Name
Rank
#8,576
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.