🆚 Provide Support vs. Shopify Inbox
- 📈 Shopify Inbox is much more popular than Provide Support.
- 🌎 Shopify Inbox is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Provide Support is more popular in the Czech Republic, Croatia, and Russia.
Statistics based on 3.5M+ analyzed websites. About this data
Shopify InboxType
Live chat software
Live chat software
About
Provide Support is a live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Headquarters
New York, United States
Ottawa, Ontario, Canada
Pricing
Free version ❌Free 10-day trial
Small Business
(1 seat)$24/month
(1 seat)$24/month
Corporate
(3 seats)$53/month
(3 seats)$53/month
Enterprise
(10+ seats)$108+/month
(10+ seats)$108+/month
White label live chat$49/year
Free ✔️
Categories
Live Chats › Rank #36
Live Chats › Rank #4
Popularity
Determined by the number of sites using each technology.
The Shopify Inbox live chat software is 16 times more popular than Provide Support.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Shopify Inbox is more popular in the United States, the United Kingdom, and Australia, while Provide Support is more popular in the Czech Republic, Croatia, and Russia.
United States
United Kingdom
Australia
Canada
India
Germany
France
Italy
Japan
Netherlands
Awards
- ⭐ 5th most popular in the Czech Republic in the Live Chats category.
- ⬆️ 21st most popular in the United States in the Live Chats category.
- ⬆️ 30th most popular in the United Kingdom in the Live Chats category.
- 🥇 Most popular in New Zealand in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- 🥈 Second most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in the Philippines in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Shopify Inbox is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Provide Support is more commonly used on travel and public information sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Software/Hardware
Sports
Internet Services
Education/Reference
Blogs/Wiki
Entertainment
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Gorgias
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Drift
Gladly🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.