🆚 Shopify Inbox vs. SnapEngage
- 📈 Shopify Inbox is much more popular than SnapEngage.
- 🌎 Shopify Inbox is more popular in the United States, the United Kingdom, and Australia.
- 🌍 SnapEngage is more popular in Colombia and the British Virgin Islands.
Statistics based on 3.5M+ analyzed websites. About this data
Shopify InboxType
Live chat software
Live chat software
About
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
SnapEngage is a live chat solution built for sales and support.
Headquarters
Ottawa, Ontario, Canada
Dallas, Texas, United States
Pricing
Free ✔️
Categories
Live Chats › Rank #4
Live Chats › Rank #39
Popularity
Determined by the number of sites using each technology.
The Shopify Inbox live chat software is 19 times more popular than SnapEngage.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Shopify Inbox is more popular in the United States, the United Kingdom, and Australia, while SnapEngage is more popular in Colombia and the British Virgin Islands.
United States
United Kingdom
Australia
Canada
India
Germany
France
Italy
Japan
Netherlands
Awards
- 🥇 Most popular in New Zealand in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- 🥈 Second most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in the Philippines in the Live Chats category.
- ⭐ 7th most popular in Colombia in the Live Chats category.
- ⬆️ 31st most popular in the United States in the Live Chats category.
- ⬆️ 33rd most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Shopify Inbox is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while SnapEngage is more commonly used on health, travel, and finance and banking sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Software/Hardware
Internet Services
Entertainment
Blogs/Wiki
Top sites
Top-ranked sites that use these technologies.
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TeamSupport company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,690 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.