🆚 SpotOn vs. Zendesk

📈 Zendesk is much more popular than SpotOn.
🌍 Zendesk is more popular in all countries.

Statistics based on 3.3M+ analyzed websites. About this data

SpotOn

Zendesk

Type

E-commerce platform

Customer relationship management system

About

SpotOn is a restaurant management and POS system that can take orders and process payments.

Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.

Headquarters

San Francisco, California, United States

Website

spoton.com #14,629

zendesk.com #304

Pricing

Free version ✔️Quick start

Counter-service$99/month + $3/employee/month

Full-service$135/month + $3/employee/month

Free version ❌Free 14-day trial

Customer ServiceSupport Team$228/agent/year
Suite Team$660/agent/year
Suite Professional$1,380/agent/year
Suite Enterprise$2,028/agent/year

Employee ServiceSuite Team$348/agent/year
Suite Growth$708/agent/year
Suite Professional$1,380/agent/year

Popularity

Determined by the number of sites using each technology.

The Zendesk CRM system is 172 times more popular than SpotOn.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Zendesk is more popular than SpotOn in all countries.

United States

United Kingdom

Australia

France

Netherlands

Germany

Brazil

Italy

Spain

Canada

Awards

⭐ 8th most popular in the United States in the Restaurant Booking category.
⬆️ 22nd most popular in the United States in the CRM category.
⬆️ 24th most popular in the United States in the Scheduling category.
⬆️ 40th most popular in the United States in the E-Commerce category.

🥇 Most popular in the United States in the CRM category.
🥇 Most popular in the United States in the Customer Support category.
🥇 Most popular in the United Kingdom in the CRM category.
🥇 Most popular in the United Kingdom in the Customer Support category.
🥇 Most popular in Australia in the Customer Support category.

Popularity by domain category

Determined by the number of sites in each category.

Zendesk is more popular than SpotOn in all market segments.

Online Shopping

Business

Marketing/Merchandising

Fashion/Beauty

Internet Services

Software/Hardware

Education/Reference

Travel

Health

Sports

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#14,629

#64,688

#197,370

#253,383

#255,946

Name

Rank

#23

#46

#136

#152

#186