🆚 Sunshine Conversations vs. Zendesk Chat

Compare technologies based on real-world usage data *

📈 Zendesk Chat is much more popular than Sunshine Conversations.
🌎 Zendesk Chat is more popular in the United States, the United Kingdom, and Australia.
🌍 Sunshine Conversations is more popular in Bahrain.

Sunshine Conversations

Zendesk Chat

Type

Live chat software solution

About

Sunshine Conversations is a customizable messaging platform that allows users to connect third-party bots and leverage the API.

Zendesk Chat is a live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.

Headquarters

San Francisco, California, United States

Website

zendesk.com #304

Pricing

Free version ❌Free 14-day trial

Suite Professional$1,380/agent/year

Suite Enterprise$2,028/agent/year

Free version ❌Free 14-day trial

Support Team$228+/agent/year

Popularity

Determined by the number of sites using each technology.

The Zendesk Chat software solution is 17 times more popular than Sunshine Conversations.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Zendesk Chat is more popular in the United States, the United Kingdom, and Australia, while Sunshine Conversations is more popular in Bahrain.

United States

United Kingdom

Australia

Netherlands

France

Spain

Italy

Germany

Brazil

India