🆚 Zammad vs. Zoho Desk
Compare technologies based on real-world usage data *- 📈 Zoho Desk is three times more popular than Zammad.
- 🌎 Zoho Desk is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Zammad is more popular in Germany, France, and the Netherlands.
Zammad
Zoho DeskType
About
Zammad is an open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.
It provides multi-channel support, advanced ticket management with automation, SLAs and escalation rules, a knowledge base and customer portal, full REST API, and LDAP and SSO integrations.
Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.
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Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 11st most popular in Germany in the Customer Support category.
- ⬆️ 27th most popular in Germany in the Live Chats category.
- 🔥 13rd most popular in the United Kingdom in the Customer Support category.
- ⬆️ 22nd most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
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Jira Service Management* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.