🆚 Zendesk Chat vs. Zoko
- 📈 Zendesk Chat is much more popular than Zoko.
- 🌍 Zendesk Chat is more popular in all countries.
- ⭐ Zoko is particularly popular in India.
Statistics based on 3.3M+ analyzed websites. About this data
Zendesk ChatType
Live chat software
Live chat software
About
Zendesk Chat is a live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.
It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.
WhatsApp
ShopifyHeadquarters
San Francisco, California, United States
Bengaluru, India
Pricing
Free version ❌Free 14-day trial
Support Team$228+/agent/year
Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month
Categories
Popularity
Determined by the number of sites using each technology.
The Zendesk Chat software is 62 times more popular than Zoko.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Zendesk Chat is more popular than Zoko in all countries.
United States
United Kingdom
Australia
India
Netherlands
France
Italy
Spain
Germany
Brazil
Awards
- 🥇 Most popular in Australia in the Live Chats category.
- 🥇 Most popular in Spain in the Live Chats category.
- 🥇 Most popular in Singapore in the Live Chats category.
- 🥇 Most popular in Denmark in the Live Chats category.
- 🥇 Most popular in Mexico in the Live Chats category.
- ⭐ 4th most popular in India in the CRM category.
- ⭐ 10th most popular in India in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Zendesk Chat is more popular than Zoko in all market segments.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Internet Services
Education/Reference
Travel
Software/Hardware
Health
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Intercom
Salesforce Enhanced Chat
Dynamics 365 Customer Service
Channel Talk
Chatway
Chatty🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.