⚡ CRM in Austria

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Austria is a Central European country with a population of over 9 million people.

According to our data, customer relationship management systems are used on 1.6% of websites from Austria.

Statistics based on 30K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Austria in 2026, based on market share.

The most popular is Brevo with an impressive share of 35.7%, followed by Zendesk with 18.8% and HubSpot CRM with 10.8%.

Brevo 35.7%
Zendesk 18.8%
HubSpot CRM 10.8%
Microsoft Dynamics 365 8.4%
Salesforce 7.3%
Odoo 5.9%
ActiveCampaign 5.1%
Zenchef 2.2%
Vcita 1.6%
Zoho CRM 1.2%
Pipedrive 0.8%
Daktela 0.6%
CiviCRM 0.6%
GA Connector 0.4%
Other 0.6%

🚀 Highlights

Here is a list of the top systems that are more popular in Austria than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Brevo ^(-2)
4. Microsoft Dynamics 365 ^(-5)
6. Odoo ^(-2)
8. Zenchef ^(-8)
9. Vcita ^(-3)
11. Pipedrive ^(-4)
12. Daktela ^(-20)
13. CiviCRM ^(-13)
14. GA Connector ^(-13)
15. Kustomer ^(-6)

✨ Best CRM Systems

Below is a more detailed list of 20 CRM systems used on sites from Austria, ranked by their market share.

Rank	Name	Market share
1	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	35.7%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	18.8%
3	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	10.8%
4	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	8.4%
5	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	7.3%
6	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	5.9%
7	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	5.1%
8	Zenchef Paris, France A restaurant management software platform that lets restaurants handle online reservations, table management, payments, and loyalty from a centralized system. €109+/month	2.2%
9	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	1.6%
10	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	1.2%
11	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	0.8%
12	Daktela Prague, Czech Republic A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module. €30+/user/month	0.6%
13	CiviCRM San Francisco, California, United States An open-source web-based constituent relationship management system developed specifically for nonprofit organizations and NGOs. FreeOpen source	0.6%
14	GA Connector Warsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others. $125+/month	0.4%
15	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	0.4%
16	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.4%
17	EnvyBox Penza, Russia A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales. 840 RUB+/month	0.2%
18	Ontraport Santa Barbara, California, United States A CRM and automation platform with email and SMS automation, web forms, payments, memberships, marketing tracking and partner programs. $29+/month	0.2%
19	Agile CRM Dallas, Texas, United States Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities. Free$14.99+/user/month	0.2%
20	Spotler The Hague, Netherlands A modular customer engagement platform that provides marketing automation, email marketing, and multichannel campaign management. €350+/month	0.2%

👉 See Also

🌎 CRM in other countries
- Spain
- France
- Italy

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 30,841 websites from Austria.
We currently track the presence of 64 CRM systems across the web.
Of these, 20 were detected on websites from Austria.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.