Five9
Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.
According to our data, Five9 ranks 16th among the customer support technologies we track.
It has 0.6% of the customer support market share and is present on 0.01% of all websites.
💸 Pricing
Five9 is a commercial product priced starting at $119 per month (paid annually).
(Digital-only)$1,428/year
(Voice-only)$1,428/year
(Digital + Voice)Custom
📊 Rankings and Market Share
- Customer Support
- Rank: 16
- Market share: 0.6%
- Live Chats
- Rank: 42
- Market share: 0.3%
🏆 Five9 Awards
- 🔥 12nd most popular in the United States in the Customer Support category.
- 🔥 14th most popular in Canada in the Customer Support category.
- ⬆️ 25th most popular in Canada in the Live Chats category.
- ⬆️ 27th most popular in the United States in the Live Chats category.
⚡ Sites Using Five9
We have data on 428 websites that use Five9 customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using Five9 is canadapost-postescanada.ca.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #3,254 | Canada | English | |
| 2 | #6,134 | United States | English | |
| 3 | #8,044 | American English | ||
| 4 | #12,097 | United States | English | |
| 5 | #12,753 | United States | English | |
| 6 | #13,497 | United States | American English | |
| 7 | #15,812 | United States | English | |
| 8 | #18,589 | United States | English | |
| 9 | #19,744 | United States | English | |
| 10 | #20,169 | Canada | American English | |
| 11 | #20,404 | English | ||
| 12 | #28,829 | English | ||
| 13 | #30,262 | United States | American English | |
| 14 | #31,088 | United States | English | |
| 15 | #32,294 | United States | American English | |
| 16 | #34,605 | United States | American English | |
| 17 | #35,397 | Australia | English | |
| 18 | #39,290 | English | ||
| 19 | #50,429 | United States | American English | |
| 20 | #50,687 | United States | English |
📈 Usage Statistics
Most of the sites that use Five9:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Five9 are from the United States and Canada.
- United States 83.6%
- Canada 7%
- United Kingdom 4.7%
- Australia 1.3%
- Colombia 1.3%
- Bermuda 0.3%
- Chile 0.3%
- Ecuador 0.3%
- France 0.3%
- Other 0.9%
Most Five9 users speak English.
- English 98.6%
- Spanish 1.4%
Five9 customer support technology is especially popular on .com and .org top-level domains.
- .com 70.6%
- .org 10.7%
- .ca 4.2%
- .coop 3.3%
- .net 2.6%
- .edu 1.9%
- .co.uk 1.9%
- .com.au 0.9%
- .gov.co 0.7%
- Other 3.2%
The primary market segments for websites utilizing Five9 include business, marketing and merchandising, and online shopping.
- Business 26.9%
- Marketing/Merchandising 14%
- Online Shopping 11.3%
- Education/Reference 9.7%
- Finance/Banking 8.6%
- Health 7%
- Entertainment 3.2%
- Real Estate 2.7%
- Software/Hardware 2.7%
- Other 13.9%
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Dynamics 365 Customer Service💬 Frequently Asked Questions
Where is Five9's headquarters?
Five9 is located in San Ramon, California, United States.
Does Five9 offer a free plan?
No, Five9 is a paid solution.
How much does Five9 cost?
Five9 is priced from $119 per month (paid annually) for the Digital plan.
Which country uses Five9 the most?
The majority of Five9 users are from the United States.
Who uses Five9?
According to our data, Five9 is used on hundreds of sites, including such established ones as canadapost-postescanada.ca,
atitesting.com, and
lendingclub.com.
Is Five9 used on government websites?
Overall, we found Five9 on 2 government sites in the United States.
Do academic institutions use Five9?
Yes. The most notable of these is regent.edu. In total, we know of 8 academic websites in the United States that use Five9.
How does Five9 compare to the competition?
Five9 is a moderately popular customer support technology, ranking ahead of 32 other customer support technologies we track.
What are the alternatives to Five9?
Alternatives and possible competitors to Five9 may include RingCentral,
Khoros, and Nice CXone.