📈 Live Chat Software Ranked #51–#75 in Germany

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Germany is a Central European country with a population of around 84 million people.

The following list shows the live chat software ranked from 51st to 75th out of 101 used on websites in Germany.

RankNameMarket share
51
Qualified
San Francisco, California, United States

An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads.

$3,500+/month
52
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
53
Daktela
Prague, Czech Republic

A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module.

€30+/user/month
54
Microsoft Copilot Studio
Redmond, Washington, United States

A low-code platform for building, customizing, and managing generative AI assistants called copilots.

$30+/user/month
55
My Live Chat
North York, Ontario, Canada

A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.

Free$15+/month
56
Sprinklr Service
New York, United States

An AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels.

$249/seat/month
57
HelpCrunch
Wilmington, Delaware, United States

A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.

$15+/user/month
58
Botsonic
San Francisco, California, United States

An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

$19+/month
59
Leadoo
Helsinki, Finland

A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads.

Free€699+/month
60
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
61
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
62
Zoko
Bengaluru, India

A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

$49.99+/month
63
Dynamics 365 Customer Service
Redmond, Washington, United States

A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions.

$50+/user/month
64
Oct8ne
Barcelona, Spain

An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms.

$$$
65
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
66
Giosg
Helsinki, Finland

A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience.

$$$
67
Emplifi
Columbus, Ohio, United States

A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care.

$2,400+/year
68
Chatway
Tel Aviv, Israel

A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

Free$29+/month
⏳
LiveChatAI
Ankara, Turkey

An AI chatbot for customer support that trains on a company's own content to answer customer questions.

Free$39+/month
70
Inbenta
Allen, Texas, United States

A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence.

$500+/month
⏳
Amazon Connect Customer
Seattle, Washington, United States

A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities.

$0.010+/message
72
Provide Support
New York, United States

A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

$24+/month
73
Respond.io
Hong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

$99+/month
⏳
Dante
Delaware, United States

A no-code AI customer support platform used to build and deploy custom AI chatbots and voice agents.

Free$40+/month
⏳
Forethought
San Francisco, California, United States

An enterprise AI agent platform that automates customer support across chat, email, and voice.

$$$

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