Live Chat Software Ranked #51–#75 in Germany by Market Share (2026)

📈 Live Chat Software Ranked #51–#75 in Germany

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Germany is a Central European country with a population of around 84 million people.

Statistics based on 248K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 75th out of 90 used on websites in Germany.

Rank	Name	Market share
51	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	0.2%
52	Rocket.Chat Wilmington, Delaware, United States An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients. FreeOpen source$$$	0.2%
53	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.2%
54	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.2%
55	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.2%
56	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	0.2%
57	Botsonic San Francisco, California, United States An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms. $19+/month	0.2%
58	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.2%
59	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	0.2%
60	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.2%
61	HelpCrunch Wilmington, Delaware, United States A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support. $15+/user/month	0.1%
62	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.1%
63	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	0.1%
64	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.1%
65	Dynamics 365 Customer Service Redmond, Washington, United States A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions. $50+/user/month	0.1%
66	Emplifi Columbus, Ohio, United States A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care. $2,400+/year	0.1%
67	Inbenta Allen, Texas, United States A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence. $500+/month	0.08%
68	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.08%
69	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.08%
70	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.06%
71	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.06%
72	User.com Hem, France A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools. $$$	0.06%
73	Talk-me Kaliningrad, Russia A Russian online assistant service that provides an embeddable live chat and chatbot widget for websites to help businesses communicate with visitors and manage inquiries. Free110 RUB+/month	0.06%
74	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.06%
75	Khoros Austin, Texas, United States An all-in-one digital contact center platform designed for enterprise-scale customer engagement. $$$	0.06%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 248,365 websites from Germany.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 90 were detected on websites from Germany.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.