Live Chat Software Ranked #26–#50 in France by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in France

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

France is a Western European country with a population of around 69 million people.

Statistics based on 125K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 84 used on websites in France.

Rank	Name	Market share
26	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.5%
27	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	0.5%
28	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.5%
29	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	0.5%
30	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.4%
31	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.4%
32	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.4%
33	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	0.4%
34	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.4%
35	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.4%
36	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.4%
37	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	0.3%
38	Inbenta Allen, Texas, United States A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence. $500+/month	0.3%
39	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.3%
40	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.2%
41	Re:amaze Tempe, Arizona, United States A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat. $29+/user/month	0.2%
42	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.2%
43	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.2%
44	User.com Hem, France A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools. $$$	0.2%
45	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.2%
46	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.2%
47	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.2%
48	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.2%
49	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.2%
50	Qualified San Francisco, California, United States An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads. $3,500+/month	0.2%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 125,390 websites from France.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 84 were detected on websites from France.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.