Live Chat Software Ranked #26–#50 in the United Kingdom by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in the United Kingdom

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

The United Kingdom of Great Britain and Northern Ireland (UK) is a Western European country with a population of over 67 million people.

Statistics based on 159K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 88 used on websites in the United Kingdom.

Rank	Name	Market share
26	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.7%
27	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.6%
28	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.6%
29	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation. $4.99+/month	0.6%
30	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.6%
31	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.5%
32	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.5%
33	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.5%
34	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.4%
35	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.3%
36	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.3%
37	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.3%
38	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	0.3%
39	Qualified San Francisco, California, United States A conversational marketing platform designed to help B2B companies connect with qualified buyers in real time and engage with them instantly. $3,500+/month	0.3%
40	Trengo Utrecht, Netherlands A customer engagement platform that combines multiple communication channels into one shared inbox. $209+/month	0.3%
41	Brevo Conversations Paris, France Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.2%
42	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.2%
43	Microsoft Copilot Studio Redmond, Washington, United States A graphical low-code tool for building and maintaining your own generative AI tools, called Copilots. $200+/month	0.2%
44	Dynamics 365 Customer Service Redmond, Washington, United States A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams. $50+/user/month	0.2%
45	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.2%
46	Userlike Cologne, Germany An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany. Free$130+/month	0.2%
47	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.2%
48	Talkative Newport, United Kingdom A customer engagement platform with live chat, AI chatbots, live video calls, and social messaging. $70+/month	0.2%
49	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.2%
50	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.2%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 159,418 websites from the United Kingdom.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 88 were detected on websites from the United Kingdom.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.